FAQs

  • If I book a Tour / Destination / Holiday Package and subsequently want to change to an alternate destination, is it possible?
  • Will the Tour / Holiday Package be a Group Tour or FIT ?
  • Will you be having fixed departure dates ?
  • If I have booked a date one year in advance and if due to some genuine reason I cannot travel on that date – what are the consequences. Will I lose my money ? Will you give us alternate dates at the same cost ?
  • Are these packages all inclusive cost and there will be no additional charge at the time of Travel?
  • When I book a holiday on this scheme, what is the confirmation that I get at the time of booking?
  • This scheme is connected with a bank. When the scheme matures and funds are transferred – is there a time frame defined between which I have to undertake travel?
  • Can additional persons travel with us on the same departure by paying separately?
  • If we are a family of four and one of them is unable to undertake travel due to a genuine reason – will you allow change of name and an alternate person to travel?
  • If we are a family of four and there is an unfortunate death in the family where one of the members was booked to travel – will the money be forfeited
  • If we are a family of four and one of the booked members is detected with a life threatening disease as a result that member cannot travel – will the money be forfeited
  • What is the minimum cooling period after transfer of amount from bank to Cox and Kings, when can the customer undertake travel for International and domestic holidays?
  • How is Interest Rate calculated for premature withdrawal of Recurring Deposit?
  • How do Recurring Deposits work?
  • What if I want to continue with the RD but not take the holiday?
  • What happens if I want to break the RD and wishes to travel in between?
  • Can I redeem partial amount at maturity and use the remainder to travel. Eg. At maturity I get 80K, I want to redeem 20K and use 60k for travel?
  • I have opened RD for 3 people but only 2 wants to travel on maturity what does our process have to say about this?
  • Can my Recurring Deposit be opened in joint names?
  • Can the first applicant for a Recurring Deposit be a minor?
  • What if a minor/infant is to become a major/minor in 11 months post opening of the RD account. Will the rates for minors / infants be applicable?
  • Is there a nomination facility?
  • Can I withdraw prematurely from my Recurring Deposit?
  • What happens in case if an RD EMI bounces?
  • What if certain RD installments are not paid ?
  • Is an overdraft facility allowed?
  • Can partial Payments be made on Recurring Deposits?
  • How can I prematurely liquidate my recurring deposit?
  • Is there a monthly or quarterly interest pay-out option?
  • Can I change the tenure and installment due date, (auto debit date) of my Recurring Deposit?
  • Can I choose my installment date?
  • Can a minor apply under this scheme ?