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HIGHLIGHTS-
  • Empire State Building Observation Deck, New York
  • Illumination Tour & Times Square by Night, New York
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  • Itinerary
  • Inclusions / Exclusions
  • Price
  • Map
  • Sightseeing
  • Optionals
  • Hotels
  • Visa
  • How to Book
  • Terms & Conditions
  • Downloads

Tour Itinerary

DAY 01    |    
New York
Welcome to your 'Cox and Kings East Coast with Canada' tour!
On arrival into New York, your Cox and Kings representative greets you at the 'meeting point' at the exit after immigration and customs and transfers you comfortably to your hotel (check in after 1400 hrs).
This evening, catch first glimpses of the 'Big Apple' on your Illumination Tour, driving past spectacularly lit landmarks of New York. It's magnificent!! Spend some free time at Times Square.
Overnight in New York.
(Dinner in an Indian Restaurant)
DAY 02    |    
New York
Start your day with a guided visit to the Statue of Liberty, at Liberty Island. Later, enjoy a guided orientation tour of the 'city that never sleeps' driving past some of New York's iconic landmarks like Wall Street, the New York Stock Exchange, World Trade Centre site (Ground Zero), Brooklyn Bridge, Manhattan Bridge, through Soho, Little Italy, Fifth Avenue, Broadway and Madison Square Garden to Times Square, located at the intersection of Broadway and 42nd, popularly known as the 'Crossroads of the World' and the heart of the entertainment district. Stop at The United Nations headquarters, the Rockefeller Centre and the Trump Tower. Enjoy a short walk in Central Park, an oasis in the heart of the city. Visit the Empire State Building Observation Deck, and experience unequalled panoramic views of Manhattan. Breathtaking vistas stretch for miles in every direction. See New York's famous landmarks, including the Rockefeller Center, the Chrysler Building, Times Square, the Hudson River, the East River, Brooklyn Bridge and the Statue of Liberty. Quite simply, it is the most spectacular view in New York City.
Overnight in New York.
(Breakfast at Indian Restaurant, Lunch at an Indian Restaurant and Dinner at an Indian Restaurant.)
DAY 03    |    
New York - Washington
Today, drive to Washington D.C. The capital of the U.S.A, Washington D.C, is a sightseeing treasure-trove.
Visit the 'National Air and Space Museum' at the Smithsonian Institution, the world's largest museum complex. Later, proceed on a guided orientation tour. Your first stop will be Capitol Hill (photo stop). Then on through Pennsylvania Avenue to the Lafayette Park for a view of the White House (photo stop). Make stops at the Washington Monument, the World War II Memorial, a monument to the spirit, sacrifice, and commitment of the American people, the Lincoln Memorial and the Jefferson Memorial.
Overnight in Washington.
(Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at an Indian Restaurant.)
DAY 04    |    
Washington - Niagara Falls
Today, drive to Niagara Falls, one of the most visited natural wonders of the world. Enroute, visit Hershey's Chocolate World, for a Chocolate Tour. The tour begins in a tropical rainforest, where cocoa beans grow and are harvested. Then follow their journey across the ocean to America and their delivery to Hershey, Pennsylvania. The cocoa beans continue through a simulated HERSHEY'S chocolate factory, where you'll see, feel, smell and hear the delicious transformation from bean to milk chocolate.
A panoramic night view of the spectacularly lit Niagara Falls awaits you. Overlooking the brink of the thundering Falls, delight your senses in the stylish atmosphere of Elements on the Falls. Open-flame grilling, stunning views of the Falls and fiery glassworks make your dining experience come alive with all the elements of nature.
Overnight in Niagara Falls.
( Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at Elements restaurant )
DAY 05    |    
Niagara Falls - Toronto
This morning, discover the beauty of the legendary whirlpool and rapids as you cruise past the base of the falls on the Maid of the Mist. (Due to weather conditions, the Maid of the Mist operates from the last week of May. The View Mobile Tram ride will be provided instead to all tours arriving Niagara Falls prior to the last week of May).
Visit to the famous CN Tower, the world's tallest building and free standing structure. Ride the glass-fronted high speed elevators to the Observation Deck for unforgettable views of Toronto and Lake Ontario. Discover the sights of Toronto on a guided orientation tour including the provincial Parliament Buildings, City Hall, the financial district, Chinatown, residential areas and the waterfront.
Overnight in Toronto
(Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at an Indian Restaurant.)
DAY 06    |    
Toronto - Ottawa
Today, drive to Ottawa. Enroute, enjoy the 1000 Islands Cruise, highlighting the westerly 1000 Islands, Fort Henry, shipwrecks, classical architecture, Canada's Royal Military College and the imposing Kingston Penitentiary.
Later, enjoy a guided orientation tour of Ottawa. See the Parliament Buildings, Embassy Row, the Royal Canadian Mint, the National Gallery, Aviation Museum, the National War Museum, the Canadian Museum of Civilization in Gatineau, the residence of the Prime Minister and Governor-General.
Overnight in Ottawa.
(Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at an Indian Restaurant.)
DAY 07    |    
Ottawa - Montreal
Today, proceed to Montreal.
On arrival, embark on an orientation tour of Montreal and see numerous highlights, such as the Notre Dame Basilica, the financial and residential districts, historic Old Montreal, the charming Latin Quarter.
Overnight in Montreal
(Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at an Indian Restaurant.)
DAY 08    |    
Montreal
Today, drive to Quebec City and explore the historical treasures on a guided orientation tour of Quebec City. It is the only city in North America with city walls and gates earning it a United Nations World Heritage Site distinction in 1985. See the Latin Quarter, Plains of Abraham, the Fortifications, the National Assembly, Place Royale and the Basilica.
Overnight in Montreal.
(Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at an Indian Restaurant.)
DAY 09    |    
Montreal - Albany
Today, drive to Albany.
Later, visit the Saratoga Spa State Park, home to some of Saratoga's most popular attractions. The mineral springs have been a popular destination for wealthy vacationers since the mid 1800s.
Overnight in Albany.
(Breakfast at Hotel Restaurant, Lunch at a Local Restaurant and Dinner at an Indian Restaurant.)
DAY 10    |    
Depart Albany
Good times need never end! As you get ready for the airport and your flight back home, relive the high points of your 'Cox and Kings East Coast with Canada' tour. We are confident you will join us again, sometime soon… Please do give us your valuable feedback on feedback@coxandkings.com.
(Breakfast at Hotel Restaurant)
  • Illumination Tour & Times Square by Night

    Illumination Tour & Times Square by Night
    This evening, catch first glimpses of the 'Big Apple' on your Illumination Tour, driving past spectacularly lit landmarks of New York. It's magnificent. Spend some free time at Times Square.

  • Empire State Building Observation Deck

    Empire State Building Observation Deck
    New York's famous Empire State Building, a New York City and a National Historic Landmark, soars more than a quarter of a mile into the atmosphere above the heart of Manhattan. Located on the 86th floor, 1,050 feet (320 meters) above the city's bustling streets, the Observatory offers panoramic views from within a glass enclosed pavilion and from the surrounding open-air promenade.

  • Dinner at Elements in the Falls

    Dinner at Elements in the Falls
    Overlooking the brink of the thundering Falls, delight your senses in the stylish atmosphere of Elements on the Falls. Open-flame grilling, stunning views of the Falls and fiery glassworks make your dining experience come alive with all the elements of nature.

Inclusions
  • Cost of your round trip economy class excursion airfare.
  • Accommodation at the hotels mentioned or similar.
  • Services of Cox & Kings Tour Manager.
  • Meals, coach transfers, entrance fees, sightseeing and surface transportation as mentioned in the itinerary
  • Cost of your overseas travel insurance valid for the duration of the tour with coverage upto the age of 70 years
  • Porterage for 1 bag per person at all the hotels only.
  • Cruise port taxes & gratuities
  • Baggage handling fee charged by the operating airline for one check-in baggage.
Exclusions
  • Compulsory tips to drivers & guides (USD 4 per person per day).
  • Baggage handling fee charged by the operating airline per check-in baggage for second check-in baggage.
  • Airport taxes, govt sales tax, U.S.A & Canada visa charges.
  • Cruise fuel supplement if any or increase in the port taxes levied by the cruise liner. (Calculated as on 31 October 2012)
  • Cost of additional sector tickets for further internal travel within U.S.A It is compulsory to purchase these tickets through Cox & Kings only at extra cost plus service charges. The tickets must be issued prior to travel from India.
  • Cost of extension of validity, of your main international air ticket.
  • Optional & Add-On tours unless mentioned otherwise.
  • Any increase in the Tour Cost due to high season / trade fairs which will be charged extra.
  • Any increase in the airfare / taxes / routing charged by the airlines for tickets (presently calculated on 31 October 2012)
  • Airline surcharge during high season if levied by the operating airline used in the itinerary.
  • Any increase in the rate of USD (presently calculated at USD 1=INR 55) leading to an increase in Tour Cost coming into effect prior to departure. However, the rate of exchange on the given day of payment will apply.
  • Cost of US$ 10,000 granted by the Reserve Bank of India under the Basic Travel Quota Scheme
  • Porterage at airports and seaports, laundry, wines, mineral water, telephone charges, insurance and all items of personal nature, also food and drinks not forming part of the group menus
  • An additional amount of INR 1000/- to be compulsarily paid by way of 'Secure Your Booking Amount'.
  • Anything not specifically mentioned in 'Tour Price Includes' box.
  • Service Tax of 3.09% on the total Tour Price.
Price
All rates are based on current ROE 1 = INR 0. The rate of exchange prevailing on the day of payment will apply.
No Prices Available..
Map
U.s.a Map
Sightseeing
  • New York
  • Washington D. C
  • Niagara
  • Toronto
  • Ottawa
  • Montreal
  • Quebec
  • Saratoga Springs
New York
Guided visit to the Statue of Liberty, Guided City Orientation Tour
Washington D. C
Guided City Orientation Tour, Smithsonian National Air and Space Museum
Niagara
Niagara Falls - 'Maid of the Mist' Boat Ride, Night View of Niagara Falls
Toronto
Guided City Orientation Tour, Visit to CN Tower
Ottawa
Guided City Orientation Tour
Montreal
City Orientation Tour
Quebec
Guided City Orientation Tour
Saratoga Springs
Saratoga Spa State Park
Optionals
There are no optional excursions for this package
Hotels Info
City Hotel Name
New York
Hotel Sheraton Lincoln Harbour Or Similar
Washington D. C.
Sheraton Reston Or Similar
Niagara
Sheraton By The Falls Hotel Or Similar
Toronto
Radisson Plaza Or Similar
Ottawa
Embassy Suites By Hilton Or Similar
Montreal
Sandman Hotel Montreal- Longueuil Or Similar
Albany
Springhill Suites Marriot Or Similar
Visa
United States of America
You must be in possession of a USA Visa. The cost of this visa is included in your Main Tour Price. It is mandatory to process your visa through Cox & Kings only.
  • Passport valid at least six months
  • Original HDFC bank Visa Fee Receipt
  • CEAC barcode confirmation page
  • 1 photographs with white background 50x50mm
  • Covering letter for stating purpose of visit
  • Letter from employer stating No Objection for travel to USA
  • Salary slips last three months
  • Bank statements last six months
  • Income tax returns last three years
Canada
You must be in possession of a Canada Visa. The cost of this visa is NOT included in your Main Tour Price. It is mandatory to process your visa through Cox & Kings only.
  • Passport valid at least six months
  • 1 visa form +personal information form +consent form
  • 3 photographs 50mm X 50mm with white background
  • Covering letter for stating purpose of visit
  • Hotel confirmation
  • Bank statements last six months
  • Tax returns last three years
    If Employed-
    - Letter from employer stating No objection, Salary slip last three months, bank statements and tax returns or Form 16
  • If Self employed -
    - Bank statements and tax returns personal and company both
How To Book
  • INTRODUCTION
    Our international escorted group tours are sold under the brand 'Duniya Dekho'.
    All our products are sold subject to these Terms and Conditions, as amended from time to time and the contract between you and us shall be governed by the same. If you book any third party products through us, their Terms and Conditions would be applicable in addition to our Terms and Conditions.

    ELIGIBILITY
    Indian nationals eligible to travel on Duniya Dekho Escorted Group Tours must have a valid passport for at least six months or as applicable subsequent to the date of departure of the tour and have been granted the necessary visas, international certificates of vaccination, insurance and medical insurance, other travel documents and clearances etc. required to travel throughout the tour. You will have to comply with applicable RBI guidelines and Government of India rules.

    WHERE TO BOOK
    You can book Duniya Dekho tours online as well as offline.
    You can book ONLINE on www.coxandkings.com or through the Cox & Kings offices / our Cox & Kings Franchisees shops / through our Preferred Agents ("PA") or through your own travel agent. For the relevant addresses of branch offices and Franchisees of the Company and our network please refer to our Brochure and Price Grid or online.

    CONTRACT
    • Please complete and sign the Booking Form and the Terms and Conditions per party after perusing the How to Book rules, Terms and Conditions, tour brochure, itinerary or website.
    • In cases where tour participants belong to more than one family under a single form, it shall be signed by the head / authorized person of each family and the same shall be construed as acceptance with full responsibility of a contract for and on behalf of all persons booked.
    • In case the travel agent or any other person signs the Booking Form, it shall be conclusively presumed that the tour participants had given the necessary authority to such lead person / agent to sign the Booking Form and Terms and Conditions and enter into a binding contract on their behalf with the company assuming full responsibility thereof.
    • If you are booking through your Travel Agent, you should make all payments to your travel agent and the Travel Agent would pay the Company on your behalf.
    • Signing of the Booking Form and Terms and Conditions and payment receipt issued for initial payment made towards the tour cost shall be a legally binding contract between the parties.
    HOW TO BOOK
    Please refer to the detailed processes listed under 'How to Book Online' and 'How to Book Offline'

    PAYMENT AND SCHEDULE FOR DUNIYA DEKHO
    Please find a chart of the schedule of payment for the Duniya Dekho tours.

    Sr. No. Payment Item Amount in INR per person Date of payment
    1 Unsecured Reservation Fee Rs. 3000 Immediately upon booking
    2 Interest free non-refundable booking amount Rs. 20000 Immediately or within 10 days of booking date
    3 Documentation Amount As per the selected tour Immediately or within 10 days from the booking date along with Visa documents
    4 Balance Payments (For Europe, Rest of the world) As per the selected tour Before 45 days from the departure of your tour.
    5 Balance Payments (For USA, Austrlia & New Zealand) As per the selected tour Before 60 days from the departure of your tour.

    If you are booking your tour within 45 days of the departure date, then 100% of the tour payments must be made immediately, before any service can be provided. This booking will be subject to availability. NOTE: (a) The Reservation fee is non-refundable and not secured like the booking amount; (b) Booking amount for any add-on packages or extension taken with the main tour or separately will be Rs. 10,000/- per person.

    SECURE YOUR BOOKING AMOUNT
    You can secure your non-refundable booking amount by paying a nominal fee of Rs. 1500 per person. In the unlikely event of you cancelling the tour 21 days prior to the departure, this scheme protects your booking amount of Rs. 20,000 against cancellation charges. Secure your booking amount scheme is refundable only if the cancellation occurs under the following situations and documentary proof will be required by company to refund the booking amount (Conditions Apply):
  • Death in the immediate Family. (Family members are defined as blood relatives)
  • Major Accident to self or immediate family member. (Family members are defined as blood relatives)
  • Major Sickness / Hospitalisation to the travelle where travel is not permitted under written medical advice from the doctor.
  • Acts of God like Tsunami.
  • Terrorist Activities like 9/11 and 26/11.
  • Any travel barred guidelines to the destination country by WHO like SARS.
  • Any political Turbulence in the destination country where travel is barred by the government. Please Note: VISA REJECTION BY CONSULATES IS NOT COVERED UNDER THIS SCHEME

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    THE VISA DOCUMENTATION AMOUNT
    Please note that we need the passport (in original) of each tour participant to be submitted to us along with the visa documents.. The visa documents are available at our sales outlets or you can download them from our website which features within each itinerary. You would have to pay the documentation amount as mentioned in the table below. In the event of rejection of the UK / USA visas by the consulate at least 60 days prior to the date of departure an amount of actual visa fees plus Rs. 7500 per person towards your visa service fees and incidental administrative charges will be deducted. However, if this falls within the cancellation period, then in addition the cancellation policy will also apply.

    Destination Documentation amount per person
    Europe, U.S.A., Australia and New Zealand Rs. 17,500
    Europe without U.K Visa Rs. 10,500
    Far East and Exotic (China, Egypt, South Africa, Kenya, Sri Lanka, Mauritius, Jordan, Turkey, Scandinavia) Rs. 10,500

    NOTE: Urgent Visas for Europe only shall be charged at an additional amount of Rs.2,000/- per person. However there is no guarantee that visa will be granted or given on time. Please note that all the documents for processing your visas should reach us latest 60 days prior to the date of departure of the tour. If you fail to submit the documents within the said time limit or if your booking is accepted within 45 days of the departure of the tour, you would have to pay urgent visa fees of Rs.1000 and if you are not granted the visa for any reason, the cancellation policy will apply. Please note that urgent visa fees do not guarantee the issuance of visas. During certain peak times, some visas may take a longer time to issue. Granting or rejecting visas is at the sole discretion of the respective consulate and the Company shall not be responsible / liable for the same.

    DOCUMENTATION
    Apart from visa documentation which is available as stated above, please note that you will also be required to provide the following documentation.
    A)
    a. Copy of PAN card / Form 60 if payment of Rs. 20000 or more is made in cash.
    b. Cheque / Demand draft in the name of "Cox & Kings Ltd."
    c. Physically signed booking form by the traveller
    d. Physically signed Terms and Conditions form by the traveller.
    B) We would also require the following documents from you, under the Reserve Bank of India KYC Guidelines:
    e. Physically signed BTQ form by the traveller (Only for international travel)
    f. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
    g. Valid Visa issued by the country of visit.
    h. Air Tickets
    i. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc.
    [If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her] Note : Please note that respective destination's immigration can change on arrival VISA procedure at any time.

    ONLINE PAYMENTS
    All online payments that happen for any of the products booked via www.coxandkings. com site are secure. Cox & Kings does not store the credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours, hence we cannot be held responsible / liable for any misuse of credit card whatsoever.

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    PAYMENT OPTIONS
    Please refer to the complete process under 'How to Book Online' and 'How to Book Offline'.
    1. Online, you can pay by CREDIT CARD and transact directly on the site www. coxandkings.com. If part payment has been made by credit card, the balance payment can be made by credit card, debit card, netbanking, cheque, demand draft or cash as per the process listed under 'How to Book Online'.
    2. You can pay by CHEQUE / DEMAND DRAFT. The cheque / demand draft has to be deposited with any of the Cox & Kings Offices or Franchisees or Agents. Once the payment is cleared, only then will confirmation be made and the documentation be released. The cancellation policy will apply if the payment is not cleared within the specified time. The cheque / demand draft has to be drawn in favor of "Cox & Kings Ltd."
    3. You can pay your TRAVEL AGENT who would pay the Company on your behalf. IMPORTANT: Any payment made to your Travel Agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared.
    4. If you are making a CASH PAYMENT above Rs. 20,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration.
    NOTE:
    • On payment of the booking amount and the documentation amount / full payment, you will receive an acknowledgement for the amount paid.
    • For ONLINE bookings, on the website via credit card, you will be able to view the monies paid under the 'View Transaction' listed on the site.
    • You will have to pay all bank charges including charges relating to credit card / debit card / net banking / cheque / demand draft at the applicable rate in addition to the tour cost.
    • The Company reserves the right to decline your booking / s for any Tour or to cancel your booking without assigning any reason.
    • The Non Resident Indians (NRI) and Foreign Nationals are required to pay the entire tour cost in applicable foreign currency for the respective tour.
    • In case of foreign exchange transactions, prevailing rate of exchange on the date of the transaction would be applicable.


    BALANCE PAYMENT
    Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior to departure date of the tour. If the booking is accepted within 45 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets, processing your visas and it would be considered as cancellation of your booking from your end and result in levy of the applicable Cancellation charges as per the cancellation schedule.
    The Company reserves the right to amend the prices published in this brochure and on the website and to charge accordingly in case of currency fluctuations, increase in cost of fuel, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.
    If your booking is not accepted by the company, the amount paid by you towards this booking would be refunded by the Company without any interest.

    PROMOTIONS / OFFERS / SCHEMES
    Please note that in case of special offers, promotions or schemes additional terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You will have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme you shall not be entitled to receive the benefit under such offer, promotion or scheme under any circumstances.

    SERVICE VOUCHERS
    For 'Duniya Dekho' all services will be as per those specified / confirmed and will be paid for as per the Invoices and Service Voucher(s). A Service Voucher(s) is the written confirmation of your tour and entitles you to travel on the tour and must be presented by you to the Tour Manager or Service Provider as applicable. You will receive the Service Voucher(s) (with your air-tickets and train tickets, if applicable) approximately 2 to 5 days prior to departure, provided you adhere to the time schedule of documentation and payments in full. A delay in adhering to the above mentioned time frame would result in delay in issuing the documents for land arrangements, air tickets and arranging the visa / s / permits (if applicable) and may result in the cancellation of the Tour with applicable cancellation charges. No services will be provided if the Service Voucher in original is not in your possession. Important / emergency contact numbers are printed on the Service Vouchers and / or the briefing sheet provided to you. It is the Client's responsibility to check the Service Voucher(s) carefully and to let the concerned staff at the company's offices or Cox & Kings Franchisees or PA (Preferred Agents) or the travel agent know immediately in the event of any error. In some cases, the Client would be handed his internal flight / train / hotel vouchers by the Tour Manager / representative of the Company on arrival at the holiday destination.

    TRAVEL DOCUMENTS
    It is entirely your responsibility to hold and carry on tour valid travel documents including your Passport, which must be valid for a period of at least six months or as applicable from the date of travel on the tour with all required visas and immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the duration of the tour, medical clearances, inoculation / vaccination certificates etc. as the case may be to be able to travel as per your tour itinerary. The costs of processing the above travel documents are not included in your Tour Cost.

    VISA
    It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months or as applicable after the date of departure of your tour. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visas will have to be obtained by you directly; however we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you shall be liable to pay the applicable charges. If you already possess a visa or wish to do the visa / s on your own, you would be entitled only for the refund of actual visa / s cost and the portion of charges attributable to our service charges will still have to be paid by you.
    It is your responsibility to promptly furnish to us all documents required for application of your visas etc. latest 60 days before the departure date. It is your responsibility to properly fill in the visa application form. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we may receive documents submitted late but we are not responsible or liable for rejection or non-receipt of visas due to inadequate or late submissions. You are required to furnish only genuine and valid documentation.
    Granting / rejection of visas is the sole discretion of embassy / consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before the embassy / consulate for any interview(s) / providing biometrics. The Company shall under no circumstances be held liable for such rejection of visas and any other incidental or consequential loss, damage, cost or expense etc. Expressly on the aforesaid conditions, you have approached the Company for obtaining visas.
    We would not be responsible in any manner whatsoever for any clerical error made by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number etc. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We will not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the embassy or to you or in the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents.
    If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the embassy / consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for the same shall apply, in addition to cancellation charges. Terms & Conditions shall apply.
    Please note that if the rejection of visa is intimated by the embassy / consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section would apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the consulate / embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges will be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the consulate / embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges.
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    TRAWELLTAG / ASSIST AND INSURANCE
    Your travel insurance policy is an add on benefit to the Trawelltag / Assist product, which is included in our tour package. You are therefore, entitled to travel with an Overseas travel insurance cover for the normal duration of the tour. All passengers up to the age of 80 years are covered under the insurance policy. All the passengers above the age of 70 years have to undergo medical tests as stipulated by the insurance company after which the policies are issued. Pre - existing diseases are not covered under this insurance policy. An additional charge will be levied if you wish to extend the tour for longer than the normal tour duration.
    If any adventure sports are included in the tour package, you shall avail of the same at your own risk having regard to your medical condition. We shall not be liable for any death, injury or other loss due to your participation in such adventure sports, and any release form that you may be required to sign by such person / service provider / club / association / organization / hobbyist / institution will be binding. Please take note that, in case of death of tourist(s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, re - patriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative and / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relatives only at his / her cost. Please note that you would have a direct contractual relation with the insurer and we are not in any manner directly connected with this relationship. You shall directly submit claims to your Insurance Company. The Insurance Company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the Insurance Company.

    BASIC TRAVEL QUOTA (BTQ)
    As per the present RBI Regulations, all resident Indians holding Indian passports are entitled to an amount not exceeding USD 10,000 or its equivalent per person, in one financial year for one or more private visits under the Basic Travel Quota. All individuals holding valid Passport, travelling on business are entitled to seek USD 25,000 or its equivalent Foreign Currency for every visit. Individuals are entitled to combine the BTQ and Business Travel quota for their visit abroad. To confirm The US Dollar cash limit for any single visit cannot exceed a maximum of USD 3000 or its equivalent.

    YOUR TOUR COST FROM BTQ
    You will pay the total tour amount in Indian Rupees to Cox & Kings Limited in favor of Cox & Kings Ltd along with the completed and signed BTQ Form and other documents which will be required by us for release of the Foreign Exchange towards the cost of the tour. Please see DOCUMENTATION section for documents which have to be provided under KYC norms published by the Reserve Bank of India. It is recommended that the Client should avail the foreign exchange component of the tour cost from the Company under their Basic Travel Quota entitlement.

    YOUR PERSONAL BTQ
    The balance amount of the BTQ left after deducting your tour cost can be purchased by you towards your personal expenses while on tour. We recommend that you purchase your personal foreign exchange requirements from our Foreign Exchange Division. It is advisable to carry your foreign exchange partly in cash and partly in Traveller's Cheques / Currency Card.

    AMENDMENT FEE
    In case of an amendment / cancellation, any new arrangements will be regarded as an entirely new booking and will be subject to availability and all requests must be made and then confirmed in writing and the Company reserves the right to make a charge of INR 1000 each time a change or amendment is made to a confirmed booking at the Client's request. Please note that in case the amendment request is made within the cancellation period, cancellation charges will also apply as if cancellation was effected on the day the request for amendment is made. The cancellation charges will be in addition to the amendment fee. Terms & Conditions apply.

    TRAVEL IN ADVANCE AND / OR RETURN ON OWN
    'Duniya Dekho' is the Package Tour brand for our group escorted tours and the Company holds airline seats as a group for its passengers on the date of published departures from India and return reservations to India after the tour. Any changes in the departure date or return date is purely subject to availability.

    AIRLINE DATE CHANGE BEFORE DEPARTURE
    If you wish to travel in advance or return at a later date after the tour ends and are travelling on an air ticket issued by Cox & Kings, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector. The same will be quoted by the company to you on your request. Over and above this you are also required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs. 2,500/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity). NOTE: You will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends.

    AIRLINE DATE CHANGE AFTER DEPARTURE
    It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee may range between USD 75 to USD 200 or more per person and we will not be responsible for the same. Terms and Conditions shall apply.

    AIRLINE CONFIRMATION AND RECONFIRMATION
    Though you may receive a confirmed air ticket for a particular sector, due to over booking of seats the airline may offload passengers and accommodate them on a subsequent flight for which we will not be responsible / liable. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of Cox & Kings. Hence Cox & Kings shall not be held responsible / liable if you do not get seats together or do not get your preferred seats.
    NOTE: In case you are returning on a later date after the tour ends, the responsibility to re-confirm air tickets 72 hours prior to the departure would be solely yours.
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    TRANSFER FROM ONE TOUR TO ANOTHER
    A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior(for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer Fee of Rs.7,500/- per person will be applicable in addition to the costs for re-processing your visas, medical insurance and air tickets etc due to the transfer to another tour. In case you transfer within the cancellation period, then the cancellation policy will also apply. Terms & Conditions shall apply.

    PRE / POST TOUR / ADD ON EXTENSION PACKAGES
    Pre / post tour accommodation / add on packages or extensions etc. are available to you at special rates. You must ensure that you request your Travel Agent for the same at the time of booking your tour.

    CANCELLATION OF THE TOUR BY CLIENT
    If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours:
    1. By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR
    2. By email to contactus@coxandkings. com followed by a written communication to our Registered Office listed below OR
    3. In writing on working days within working hours at the Registered Office of the Company:
      Cox & Kings Ltd,
      Customer Service, Duniya Dekho,
      Turner Morrison Building,
      16 Bank Street, Fort, Mumbai - 400 001, India
    If the Booking Form has been signed by one or more persons for themselves and for others mentioned in the form, then the communication signed by such signatory / s would be treated as a valid communication for cancellation for all such persons mentioned in the form. Similarly if your Travel Agent cancels, it will be deemed and construed that all the clients and you are in agreement with the same. The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. In case of cancellation, the following cancellation charges shall apply:

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
    (EUROPE & REST OF THE WORLD)
    Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
    Clear 44 to 31working days prior to the date of departure of the Tour. Rs. 50,000/-
    Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/-
    Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/-
    Less than 07 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
    FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS
    Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion.
    100%

    GST of 12.36% applicable over and above all mentioned charges

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
    (USA & AUSTRALIA)
    Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
    Clear 59 to 41 working days prior to the date of departure of the Tour. Rs. 70,000/-
    Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/-
    Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/-
    Less than 10 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
    FOR TOURS WITH CRUISE Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%

    GST of 12.36% applicable over and above all mentioned charges

    It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, nonavailability of travel documents etc. The Company shall not be liable to pay any compensation, interest or damages to you. As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges in addition to the actual expenditure incurred towards visa, travel insurance, retention charges by overseas supplier etc. You expressly agree to and accept the foregoing clause.

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    CANCELLATION OF THE TOUR / AMENDMENT BY COMPANY
    We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours or you would have the option of traveling as individual travellers or on group tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting the visa costs, insurance and any other cost incurred by us on your behalf. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expenses incurred by you. However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure / itinerary after it has been booked but prior to departure, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour / holiday, which the Company may offer. In either of these above cases the Company shall not be liable to you for any damage, additional expenses, consequential loss / damage etc. suffered by you or to pay any amount as refund.

    REFUNDS
    If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible / liable to offer any refund to you. However, at its sole discretion, the Company may give the refund based on various factors such as the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. and the decision of the Company on the quantum of refund shall be final and binding upon you. It would take at least 45 days to process the refund (if due). It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optionals etc. due to any reason whatsoever.

    APPLICABILITY
    The above conditions would apply to clients who book on Duniya Dekho Tours, Luxury Escapades Group Tours, Anand Yatra, Gaurav Yatra, Instant Holidays and all Adhoc Groups or any promotions operated by the company from time to time.

    TRAVEL NOW PAY LATER
    Book your Tour on our 'Travel Now Pay Later' option by paying for your holidays in convenient monthly installments. This is also subject to the lenders terms and conditions.

    CONDITIONS
    This scheme is available to citizens of India between the age of 25 and 60 years, self- employed or having salary income. You must be a resident of the city selected by you from the list below.

    HOW TO BOOK
    The scheme is available in limited number of cities only. Just call our offices for information on your selected holiday destination, travel documentation and details of the option. Tick the option of installments in the Booking Form and pay a booking amount and choose the EMI plan from 12, 24 or 36 months that suits you for your balance payments. You could even pay part of the tour price up front and avail the EMI plan for the balance.

    HOW TO PAY
    Our executives will do all documentation with the EMI plan right from the pick up of your application form and EMI cheques after approval. This documentation includes a declaration to be given by the traveller in the prescribed format. Your contact details will be forwarded to the bank and the bank executive will answer all the queries relating to the loan scheme and advise you on the final status of your loan. Once approved, the loan cheque would be issued in our name. We also have an EMI plan for senior employees of select companies and persons with good payment history on their credit card, car loan, home loan or personal loan.

    TIME LIMIT
    Since your visa, ticket, insurance and the foreign exchange for your tour can be arranged only after the bank approves your EMI plan, you will be required to cooperate with them in the early completion of the EMI plan documentation, so that the approval is received by us within 6 days of your enquiry or booking.

    FINAL PAYMENT
    Where your sanctioned EMI plan also covers the full foreign currency portion of the tour price, you need not pay for it separately but hand over all the documents as per RBI rules viz.
    a. Physically signed BTQ form by the traveller (Only for international travel)
    b. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
    c. Valid Visa issued by the country of visit.
    d. Air Tickets
    e. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc.

    [If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her] Also, you would need to provide us the following documents:
    f. Physically signed booking form by the traveller
    g. Physically signed Terms and Conditions form by the traveller.

    Where you have either opted for or have been sanctioned the EMI plan only for part of the tour price, the balance INR or foreign currency of the tour price should be paid directly to us before departure as per the payment schedule. Please note that it is the discretion of the bank to determine the quantum of loan for which you will be eligible based on your documentation and other relevant factors and all the terms and conditions of the same shall be binding upon you.

    CANCELLATION RULES
    Delay in your complying with bank's requirements or EMI plan documentation beyond 21 days from booking could result in cancellation of your booking and forfeiture of your booking amount. If your EMI plan is not approved for any reason, you can still travel by paying up the entire tour price up front thereby avoiding any cancellation charges. In case of cancellation of your tour, the provisions relating to cancellation charges would apply as per the time frame prescribed under the cancellation clause.

    NOTE :
    You will have a direct relation with the bank. Please note that our role is limited to co-ordination with the banks on your behalf. Granting or rejecting of the loan application shall be the sole prerogative of the concerned bank. As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. The aforesaid terms and conditions shall be subject to Mumbai jurisdiction. We reserve our right to alter the terms & conditions any time without any prior notice.

    JURISDICTION
    This How to Book document is subject to Mumbai Jurisdiction.
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Terms & Conditions
  • DEFINITIONS
    In the terms and conditions set out in this document, the following terms shall, unless contrary to the context, have the meaning specified.
    • "You means the person / s in whose name and / or whose behalf the Booking is made. Alternatively, the reference may be made in the third person as "Tour Participant" / "They" / "Client" / "Them" / "His" / "Her".
    • "We" / "Us" / "Company" means Cox & Kings Limited.
    • "Infant" / "Child" mean respectively a person below the age of two years and a person more than the age of two and below the age of twelve years.
    • "Contractor" / "Supplier" means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, art galleries etc shipping company, railway, ferry, cruise, coach who are to provide the services to the Client.
    • "Tour Cost" means the tour cost mentioned in the Price Grid / brochures / online and other payments such as taxes, surcharges etc payable by the client to the Company
    • "Brochure" means printed brochure, Website, itinerary, leaflets, booklet, Price Grid.
    • "Website" means www.coxandkings.com.
    • "Web pages" means pages on the Website www.coxandkings.com
    • "Cancellation Policy" means and includes all the cancellation charges levied by the company from time to time, third party cancellation charges etc. as more particularly described hereinbelow or any other documents.
    • "Visa Cancellation Policy" means and includes all the cancellation charges levied by the company from time to time arising out of non - granting / delayed granting of visa by the concerned Consulate due to any reason.
    • "VISA" means a Certificate issued or a stamp marked (on the applicant's passport) by the immigration authorities of a country to indicate that the applicant's credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period. (Note: The Company does not have any role to play for issuance / rejection of Visas other than being a facilitator).
    • "Jurisdiction" means the geographical area over which a court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums.
    • "Terms and Conditions" means these terms and conditions and includes the How to Book Rules, Booking Form, Web Pages, Brochure, Price Grid, Itinerary, Promotion Booklet and other documents as may be notified from time to time"

    BROCHURE / WEBSITE INFORMATION - DISCLAIMERS
    We take reasonable care in preparing the brochure, price grid, web pages and other documents and in describing the services therein. However, we are not liable for any typographical / printing errors. Furthermore, brochures may be printed several months in advance and the content may not always be fully updated. We therefore ask you to confirm the current information by contacting us. Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing / properties are for reference only and may differ from the actual meals / sights. Distance between places and temperatures are approximate and can change depending on travel, road conditions and climatic changes. Hotels may have to be booked far off from the central place.

    ITINERARY MAY CHANGE AT ANY TIME
    We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co - operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which we are constrained to make, will be entertained from the tour participants during or after the tour. Please note that promotional offers may have different terms and conditions which will be in addition to these terms and conditions and the requirements of the booking deposits, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these terms and conditions. Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions, Olympics etc. and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities. Due to airline's requirements the points of entry and exit in a country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour participants in the group. We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we may charge extra for the same at the time of booking or in the course of the tour.

    GENERAL NOTICE REGARDING BOOKING
    Please read carefully and understand the contents of the Tour Brochure / itinerary, the 'Terms and Conditions', How to Book Rules, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking. To effect the booking, we may require you to sign the Booking Form and such other documents as we may deem fit including (without limitation) the 'Terms & Conditions', 'How to Book' rules and 'Price Grid' ('collectively Booking Documents'). Upon executing the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence. We advise you to ensure, before making a booking, that you have and / or you will be able to provide all the required valid and genuine documents and your professional qualifications to enable you to apply for visa, insurance etc. Please go through our web site and check from our staff to ascertain the required documentation. Please note that guests other than tourist are not to be invited on tour by any tourist and they are not allowed to use any of the services of the tour.

    CONDITIONS OF OTHER THIRD PARTY OPERATORS
    In the event you are booking through us a tour / travel service of any third party operators like Insight Vacations, Star Cruise etc, the terms and conditions of such third party operators, including their payment schedule, cancellation, refund etc shall be applicable to you in addition to these Terms and Conditions.

    ONLINE BOOKING
    You can purchase our services from our sales outlets, agents or franchises. In the alternative, you can register and book your tour / services online through our website. Our website provides the facility of making online booking of tours and services. However, we cannot give any guarantee or warranty with respect to the website booking engine which could malfunction due to well-known reasons including software or network errors. We have incorporated all modern protection technologies to ensure that information concerning you or your payments is kept secure and confidential. It is made clear that the online booking shall be effective once you confirm the terms and conditions, as follows. During the course of online booking on our website, you will have the opportunity to go through our terms and conditions and privacy policy, which are displayed on our website and which you will need to confirm and accept in the course of booking online. Further, you will also need to send us a hard copy of the said signed Terms and Conditions confirming that you have read, understood and accepted the Terms and Conditions and other applicable documents including Brochure and / or, Itinerary and / or Price Grid and / or promotion booklet etc. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry, amongst other documentation. Please see under the 'documentation' section for the list. The Company reserves the right to decline to register any person / s for any tour or to cancel their registration without assigning any reason.

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    ONE / SOME MEMBER(S) MAY SIGN BOOKING DOCUMENTS ON BEHALF OF A GROUP
    In case of one or more but not all tour participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such tour participants to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such tour participants have signed the booking documents.

    YOUR TRAVEL AGENT CAN SIGN THE BOOKING DOCUMENTS ON YOUR BEHALF
    Where tour participants are booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the tour participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said travel agent to sign the Booking Documents on their behalf.

    CONTRACT SUBJECT TO SIGNATURE AND PAYMENTS
    Please note that there is no contract between the Company and the tour participants until the Booking Documents are signed and received by the Company and the Company has also received the specified non-refundable interest free booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule the company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of cancellation charges as mentioned in the brochure. Any payment that you make to your Travel Agent would not constitute payment to the Company until the same is remitted to the account of the Company.

    CANCELLATION / AMENDMENT BY COMPANY
    We reserve our right to amend or cancel the tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates / tours or you would have the option of traveling as individual travellers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting any costs incurred by us on your behalf, within a period of forty five days from the date of amendment or cancellation. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by you.

    CANCELLATION OF BOOKING BY YOU
    Should you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. Please state the reason for your cancellation as it may be covered by your insurance policy. Claims must however be made direct to your insurance company. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damage are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
    (EUROPE & REST OF THE WORLD)
    Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
    Clear 44 to 31working days prior to the date of departure of the Tour. Rs. 50,000/-
    Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/-
    Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/-
    Less than 07 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
    FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS
    Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion.
    100%

    GST of 12.36% applicable over and above all mentioned charges

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
    (USA & AUSTRALIA)
    Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
    Clear 59 to 41working days prior to the date of departure of the Tour. Rs. 70,000/-
    Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/-
    Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/-
    Less than 10 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
    FOR TOURS WITH CRUISE /THIRD PARTY OPERATORS Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%
    GST of 12.36% applicable over and above all mentioned charges

    If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours:
    1. By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR
    2. By email to contactus@coxandkings.com followed by a written communication to our Registered Office listed below OR
    3. In writing on at the Registered Office of the Company: Cox & Kings Ltd,
      Customer Service, Duniya Dekho
      Turner Morrison Building, 16 Bank Street,
      Fort, Mumbai - 400 001, India
    If the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory / s would be treated as a valid communication with full responsibility for cancellation for all such persons mentioned in the form. Similarly if your Agent seeks cancellation, we will act on the basis that he has been authorized or instructed by you to cancel and shall accordingly effect cancellation. Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
    (i) In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our Visa Guidance section for further details
    (ii) If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation;
    (iii) If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. You expressly agree to abide by the foregoing terms and conditions.

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    AMENDMENT OF BOOKING BY YOU
    If you wish to amend or change your booking, you have to communicate your request to us in writing. Such requests for change or amendment will be accepted subject to availability. Please note that: (1) The amended or changed booking will be regarded as a new booking; (2) An amendment fee of INR 1000 is payable in case of every amendment or change; and (3) In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges specified in the preceding section. Terms & Conditions shall apply.

    TRANSFER FROM ONE TOUR TO ANOTHER
    A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior(for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer fee of Rs. 5,000/ - per person will be applicable in addition to the costs for re-processing your visas, air tickets etc due to the transfer to another tour. In case you transfer within the cancellation period, then the cancellation policy will apply. Terms & Conditions shall apply.

    RATE OF EXCHANGE APPLICABLE TO REFUNDS
    Please note that refunds of foreign exchange component of the tour cost will be based on our buying rate of that date. To make it clearer, every day we i.e. Cox & Kings Limited publish on our web page (http://www.coxandkings. com/live/products/forex/index.php) and through our sales network, our buying and selling rate for foreign currency applicable for that day. When we receive Indian rupees from you in relation to a booking, we convert them into the foreign exchange component of the tour cost at our selling rate, then applicable. and credit the proceeds in our bank account. However, when we refund the foreign exchange component to you in Indian rupees, we do so at our buying rate applicable on the date of refund, because the bank will convert the money at the buying rate and credit the same in Indian rupees.

    OUR SCOPE OF SERVICES
    We are travel and holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that: (1) you will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline to understand what kind of baggage and how much baggage you can carry. You will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The company is not responsible / liable for the consequences if you breach such rules and regulations; (2) If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same; (3) we cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

    MEALS
    Please refer to the itinerary in the brochure / website for details of the meals which would be served to you on the tour. Unlike an airline, we cannot process a special meal, nor can we guarantee a special diet. The same is at the sole discretion of the service provider. We do not assure special meals or special timings or extra halts for infants, children, or passengers with diabetes, cholesterol, high blood pressure or any other condition. We cannot guarantee quantity of the food as may be provided by the service provider. If you have any such special requirements arising from medical conditions or from the needs of your children or otherwise, it would be advisable to travel on a customized tour and coach tours are not recommended. We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. At some places a meal allowance may be paid to you at our discretion to enable you to have a meal of your own choice.

    HOTEL
    The Company selects hotels for your stay at locations, which give comfort and value for money. For various reasons, such as reducing the overall traveling time on the coach for the following day, the hotels may be chosen away from the city centre. Unlike other countries, most hotels in Europe do not have air conditioners or fans. Modern facilities such as attached toilets with showers / bathtubs are provided. We cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc. Hotels in Europe may / may not have room service facilities. The check in time is usually 2 p.m. and check out time is usually 11 a.m. In Australia, the check in time is 12 noon and the check out time is 10 a.m. In certain hotels like Genting Resorts, though the check in time is 2:00 pm, you may have to wait for some hours till the rooms are cleared. The same is subject to change from time to time. If you seek a change in rooming while on a tour, the same will be subject to availability and you will need to pay any additional charges as may be applicable. Please note that hotels in Europe and Far East can have exceptionally small rooms unlike what you may have experienced in other countries.
    Single Accommodation
    In case you book on a single occupancy basis, you will have to pay a single room supplement unless another tour participant is willing to share your room. You shall also be liable to pay the single room supplement if earlier having booked on a shared room basis, you later have to take the room on single occupancy basis since your intended room partner has either dropped out of the tour for any reason or since you and / or your room partner are no longer willing to share a room. Note that the single room supplement will be charged in all cases where a booking on a shared room basis has to be changed to single room basis including the following:
    (i) Intended room partner was arranged by you.
    (ii) Intended room partner was arranged by us for you.
    (iii) No room partner was found available for you.

    Double (Twin) Accomodation
    A double room has either a single queen-size bed or two separate beds. If you request for a room with a queen-size bed, the same would be provided subject to availability as most of the hotel rooms in Europe & Far East are twin-bedded. In case of non-availability of a room with a queen-size bed, a twin beddedroom would be given.

    Triple Accomodation
    We recommend a maximum of only three persons in one room. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway bed or cot placed in a twin room.

    Children Accommodation
    A child travelling for whom 'without a bed' charge has been paid would not be entitled to a separate bed in the hotel. In case 'with bed' charge has been paid for the child and you decide not to avail such facility whilst on the tour, you would not be entitled to any refund. In case you decide to seek an extra bed for the child booked on 'without bed' basis on the tour, this will be provided subject to availability and you shall be bound to pay any additional amount charged by the concerned hotel directly.

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    PRE / POST TOUR / ADD ON EXTENSION PACKAGES
    Pre / post tour accommodation / add on packages or extensions are available to you at special rates. You must ensure that you request your travel agent or your sales officer for the same at the time of booking your tour.

    COACH AND SEATING
    We generally engage air-conditioned / air-cooled luxury coaches but we are not responsible if the air-conditioning equipment malfunctions for any reason. On group tours, you are not allotted seat numbers as a seat rotation system is followed. You must follow the instructions of the Tour Manager in this regard. The average traveling time by coach is approximately 8 to 10 hours or more a day in Europe and in U.S.A. under normal road conditions. Comfort stops are provided every 2-3 hours, after appropriate intervals. The foregoing timings are indicative only. Though some of the coaches are equipped with emergency washrooms, such a facility can be used only in case of a dire emergency. The coach drivers are bound by restrictions concerning maximum driving hours per day and per week and the itineraries are planned with regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your co-passengers misses any service due to unpunctuality, we shall not be liable to refund any amount. Further, we shall not be liable to refund any amount or pay any compensation / damages for any change in itinerary or for missing any service due to the unpunctuality or actions of your co-passengers or for any delays due to any reasons. Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches. Please keep the coach clean to avoid discomfort to yourself and other tour participants. Please take care not to leave behind any property in the coach while disembarking. The Company would not be responsible or liable in case of loss of such property under any circumstances.

    BAGGAGE ON COACH
    Please note that porterage is not included in the tour price. It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches have limited space for luggage and hence we permit only one suitcase and one handbag per person in the coach. The suitcase should be of a size of 158 cms. (width + length + height).

    AIRLINES
    We shall in no circumstances whatsoever be liable to you or any person travelling with you, for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding or down-gradation due to overbooking or any other reason, failure on the part of the airline to accommodate you despite having confirmed tickets, quality or quantity of meals offered by the airlines, flight delays or rescheduling, flight cancellation, changes of flight schedule or routing, change of airline mentioned at the time of booking etc. In these circumstances, we will not be liable for the injury, loss or inconvenience suffered by you but you will be free to pursue your remedies against the concerned airline.

    BAGGAGE ON AIRLINE
    Airlines have restrictions on the kind of baggage, number and weight of baggage that you can carry and you will need to carefully read and understand the rules and regulations of the airline, in this regard. Typically, weight restrictions on baggage for Economy Class is 20 Kg, for Business Class 30 kg and for First Class is 40 kg and one hand bag (cabin luggage) not exceeding 7 kg per person except for flights to USA and Canada, where the passengers are permitted to carry two pieces of checked-in baggage and one hand bag. In the case of low cost carriers are used by the Company during the tour, the permitted baggage allowance may be lower than what is mentioned above. Baggage is not included for internal flights in USA. One needs to pay for every piece of baggage checked in. The charges vary from USD 25 to USD 35 per bag. Please check with our sales staff for correct details. Please note that every airline has a different set of rules and regulations regarding the weight restrictions and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked. We are not liable / responsible, in any manner, if you are unable to carry any baggage or if you have to pay any extracharges due to restrictions imposed by the airline. You shall be liable to pay all such charges directly to the airline. Also, we are not liable / responsible for any loss or damage to baggage while it is in the custody of the airline.

    AIRLINE DATE CHANGE BEFORE DEPARTURE
    If you wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs. 2,500/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity). Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends. We shall not be liable to refund any amount to you in this regard. . Terms & Conditions shall apply.

    AIRLINE DATE CHANGE AFTER DEPARTURE
    It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee may range between USD 75 to USD 200 or more per person and we will not be responsible for the same.

    AIRLINE CONFIRMATION AND RE-CONFIRMATION
    Though you may receive a confirmed air ticket for a particular sector, airlines often overbook seats, due to which the airline may offload even confirmed passengers and may accommodate them on a subsequent flight. We will not be responsible / liable for any such offloading nor for any consequence of such offloading including delay, inconvenience or loss of tour services. As you are booked on a group fare ticket, please note that seat allotment will be made only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats is not in the control of Cox & Kings. Hence Cox & Kings shall not be held responsible if you do not get seats together or do not get your preferred seats. Please note that in case you are returning on a later date after the tour ends, the responsibility / liability to re-confirm air tickets 72 hours prior to the departure would be solely yours.

    YOU ARE RESPONSIBLE FOR YOUR DOCUMENTS AND POSSESSIONS
    You will have to take the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during your stay in hotel or during your travel in coaches, while on excursions or otherwise. If you forget to carry or if you lose essential travel documents such as passport, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be responsible. In view of what is stated above, please carefully note that:
    1. We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise;
    2. We shall not be responsible for any cancellation or curtailment of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you;
    3. Some coverage in respect of baggage loss or damage may be provided by insurance (see below the Insurance section).
    It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airline responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws. If your baggage is lost or misplaced at any time during the course of your tour, it is your responsibility to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc. Please understand that as the Tour Manager is responsible for the whole group of tour participants, he may not be in a position to escort you to lodge a complaint with the authorities, as it could compromise the convenience and time of the group. Furthermore, Tour Managers / Assistants / Escorts are assisting the tourists throughout the tour and are not responsible for tourists' baggage or any kind of personal belongings. On the entire tour the tourists have to be responsible and carry the baggage on their own. Instructions as well as information of the tour are to be followed in the group tours and the tour manager / company is not responsible for any instructions overruled by the tourists and / or its consequences.

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    TRAVEL DOCUMENTS AND CLEARANCES
    It shall be solely your responsibility to hold valid travel documents and statutory clearances, to enable you to travel on the tour such as passports, visas, confirmed airtickets, insurance and medical insurance certificates and other statutory certificates including immigration clearance etc. Please note that your Passport must be valid for at least six months subsequent to the scheduled departure date of the tour. If you cancel the tour due to non-availability of the passport etc, you will be liable to pay cancellation charges.

    VISA GUIDANCE SERVICES
    It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months after you return to India. For guests travelling to Malaysia, please ensure that the minimum validity of the passport should be atleast 9 months after your date of return to India. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visa will have to be obtained by you directly; however we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you will be liable to pay the applicable charges. If you already possess a visa or wish to do the visa / s on your own, you would be entitled only for the refund of actual visa / s cost and the portion of charges attributable to our service charges will still have to be paid by you. It is your responsibility to promptly furnish to us all documents required for application of your visas etc. latest by 60 days before the departure date. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we may receive documents submitted late but we are not responsible for rejection or non-receipt of visas due to inadequate or late submissions. You are required to furnish only genuine documentation. Granting / rejection of visas is the sole discretion of embassy / consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before embassy / consulate for any interview(s) / providing biometrics. The Company shall under no circumstance be held liable or responsible for rejection of visas and any other incidental or consequential loss, damage, cost or expense. You undertake not to proceed legally against the company for such rejection of visas, unless there is a manifest error committed by the company. We would not be responsible / liable in any manner whatsoever for any clerical error done by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We will not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the embassy or to you or in the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents. If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the embassy / consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for shall apply, in addition to cancellation charges. Please note that if the rejection of visa is intimated by the embassy / consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section shall apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the consulate / embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges shall be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the consulate / embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges. You expressly agree not to dispute the foregoing.

    HEALTH
    Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who are medically infirm or who have special needs or requirements whether due to age, medical conditions or otherwise. It shall be your duty to inform us in writing in case you have any medical condition that may affect your ability to fully enjoy our tour arrangements or where the interests of other tour participants may be adversely affected by such condition. Under such conditions we may decline to accept you or continue you in this tour. We reserve the right (without obligation) to ask you to undergo medical tests and to provide written certification of your medical fitness before departure or at any time during the tour and if you fail to undergo such tests or fail to provide such certificates, we may decline to accept you or to continue you on the tour. Our actions in this regard may be guided not only by concerns for your health but also the convenience and health of the other tour participants. However, it is not our obligation to check your medical condition and if you suffer any injury or aggravation on the tour or if you are unable to enjoy / complete the whole or any part of the tour due to your medical conditions, we shall not be liable to compensate you nor to refund any amount to you nor to pay your medical expenses. In this regard, please note that service providers such as Airlines may decline to accept you on medical grounds. Please carefully read and understand the rules and regulations of the service providers, because we shall not be responsible for the consequences that you may suffer. To some extent, your losses on account of cancellation or curtailment attributable to hospitalization as also your expenses of hospitalization may be covered by insurance Please see Insurance section below.

    TRAWELLTAG / ASSIST AND INSURANCE
    Your travel insurance policy is an add on benefit to the Trawelltag / Assist product, which is included in our tour package. You are therefore, entitled to travel with an Overseas travel insurance cover for the normal duration of the tour. All passengers up to the age of 80 years are covered under the insurance policy. All the passengers above the age of 70 years have to undergo medical tests as stipulated by the insurance company after which the policies are issued. Pre - existing diseases are not covered under this insurance policy. An additional charge will be levied if you wish to extend the tour for longer than the normal tour duration. If any adventure sports / activity are included in the tour package, you shall avail of the same at your own risks having regard to your medical condition. We shall not be liable for any death, injury or other loss due to your participation in such adventure sports and any release form that you may be required to sign by such person / service provider / club / association / organization / hobbyist / institution, will be binding. Please take note that, in case in case of death of the tourist(s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, re - patriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relative only at his/her cost. Please note that you would have a direct contractual relation with the insurer and we are not in any manner directly involved with this relationship. You shall directly submit claims to your Insurance Company. The Insurance Company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the Insurance Company.

    LIABILITIES
    Please go through the terms and conditions carefully to understand your rights, responsibilities, risks and the extent of our liabilities. As earlier stated, being tour organizers, we will not be liable / responsible to you for any loss, injury or damage in respect of life, limb or property, sickness, delay, discomfort, anxiety, service denial, service deficiency, additional expenses etc incurred by you or for any direct, indirect, consequential loss and / or damage or any kind suffered by you howsoever caused arising out of any act, omission, default of any contractor / supplier or of any servant or agent employed by the contractor / supplier or of any third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment or any other service etc. comprising the tour package.In view of this, please note that we shall have no liability in the following circumstances (amongst others):
    • Failure on the part of airline to accommodate passengers (despite having confirmed tickets) or cancellation, change of route, delay of flights etc.
    • Overbooking of seats / rooms by the airline / hotel.
    • Loss of / delay of baggage by airline / coach / cruise / train.
    • Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and / or damage or any kind of theft howsoever caused;
    • Rudeness or unprofessional behavior of staff of airline / hotel etc., quality / quantity of meals, facilities given etc.
    • Any kind of service denial or deficiency by any contractor / supplier.
    Further, please note that in any case, our liability arising from this contract shall not exceed the total amount paid for the tour holiday. Further, under no circumstances shall we have any liability in respect of any indirect, special or consequential losses / damages whatsoever. As earlier stated, any loss or damage to your baggage will be borne entirely by you and we shall not be liable for the same in any manner. We shall not be responsible and / or liable for any damages caused to you due to reasons beyond the control of the Company (Force Majeure / Vis Majeure). Any overstay expenses due to delay or changes in bus / flights / ships / trains or cancellation of special bogie or other services due to sickness, weather conditions, war, threat of war, strikes, rebellions, disturbances, unrest, curfew etc. or any other cause whatsoever, shall be borne entirely by you and we shall not be liable for the same. We are not liable for any acts, omissions or defaults of other tour participants which may result in injury, damage to your life / limb or property or interfere with enjoying any services to be provided on the tour. The immunities provided under this contract to the Company shall be available to the Company's Managers, including Tour Managers, Employees, Servants and Agents but not to the contractors / suppliers selected by the Company. Please note that we will be entitled to retain custody of your documents or properties entrusted to us till we receive payment of all amounts that are due to us in relation to your booking / travel.

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    YOU WILL NEED TO COMPLY WITH TOUR CONDITIONS
    You will have to strictly follow the tour program and comply with the terms and conditions of the various contractors / service providers such as hotels, airlines etc. You are responsible to register with the representative of the Company at the appointed date, place and time for departure and you would be treated as a no-show if you fail to do so and the consequences shall be yours entirely. You are required to be punctual and adhere to the time-lines of the tour and of the contractors / service providers. If you are not punctual, you could miss your flight, your coach, your meals etc. You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to us or other tour participants, service providers or any other persons. If you misbehave or disturb the decorum of the tour you may have to terminate the tour. In such an event, no refund or compensation will be paid to the tourist and he / she will have to bear and pay the expenses for his / her return travel. You shall not carry any item or object, the possession of which is forbidden by any laws, rules or regulations. Nor shall you violate any other laws, rules or regulations. Should any tour participant misbehave or violate any laws, rules or regulations, we shall have the right to discontinue his / her participation and exclude him / her from the tour at his / her risk, cost and expense. Should we suffer any damage or liability on account of a tour participant's misbehavior, we shall be free to separately charge and recover our losses and expenses from him / her.

    NO REFUND FOR UNUTILIZED SERVICES
    It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of non-utilization or underutilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as illhealth, weather, external factors etc. As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others). There would be no refund if you fail to join the group at the commencement of the tour or join the group later or leave the group before culmination of the tour for any reasons whatsoever. There will be no refund if you fail to or are unable to utilize any of the services on the tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever such as late reporting, ill-health etc.

    EMPLOYEES / AGENTS NOT AUTHORIZED TO CHANGE TERMS
    No person including any of our employees, agents or franchisees has the authority to alter, amend, or waive any stipulation, representation, term or condition set forth in this document. Assurance if any, given by any of our employees, agents, franchisees or any other person, whether given verbally / in writing / by email / by sms or otherwise, which is contrary to the terms and conditions shall not bind us, in any manner. PLEASE CAREFULLY CHECK WHAT THE TOUR COST INCLUDES AND EXCLUDES Please refer to the relevant section of the Price Grid for the tour cost. All services to be provided to you will be as per those specified / confirmed and paid for as per the Invoices. If you avail any service such as porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages, soft drinks, paid toilets etc or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be cleared by you. TIPPING Tipping is customary (unless otherwise stated in the brochure) in all parts of the world for services rendered (e.g. porters, coach drivers, tour leaders, guides etc). Unless otherwise communicated the tip amount is 2 EURO per person per day in Europe for the coach driver, 2 EURO per person per city per guide in Europe and 2 EURO per suitcase per day for a porter in Europe. Everywhere else it is 2 to 4 USD instead of 2 Euros. Please check the Price Grid to ascertain whether such tips are included within the tour costs or are required to be paid by you separately.

    CURRENCY AND TRAVELLERS CHEQUES
    We recommend that you take your Foreign Exchange partly in Cash and Travellers Cheque. You can also opt to take a Foreign Currency Debit Card which is another safe mode of carrying exchange. Travellers Cheque can be encashed overseas for foreign exchange, for a nominal fee.

    MINIMUM PARTICIPATION
    Tours specified in the Brochure are operated subject to a minimum participation of paying adult Participants. If the participation is less than the minimum prescribed (as below) we reserve the right to amend, amalgamate, alter, vary, or cancel a tour without incurring any liability to pay any compensation. If we decide to operate the tour with participation below the minimum stipulated or if you are required to travel as individual travellers (not as a group) we reserve the right to collect an additional pro-rata amount. In such cases you may not be provided certain services, which would have been provided in the group tour including the service of a tour manager and you may need to travel on an amended itinerary and services, such as transportation on a 'seat in coach' basis, where the coach departures are at fixed times and routes etc.

    Country Minimum Participation
    Europe / U. S. A. 35 Min. Full Paying Adults
    Far East 16 Min. Full Paying Adults
    Australia / New Zealand 16 Min. Full Paying Adults
    Egypt / Scandinavia / Mauritius 15 Min. Full Paying Adults
    S. Africa / Turkey / China / Sri Lanka 10 Min. Full Paying Adults
    Kenya / Jordan 04 Min. Full Paying Adults

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    PRIVACY OF INFORMATION
    We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or where under any laws, rules or regulations, such disclosure becomes necessary. You agree to let us photograph and / or videograph the tour and specifically you agree to let us photograph and / or videograph you in the course of the tour. You agree to let us publish such photographs / videographs through all media including print media, websites, letters, emails etc. You also agree to let us track usage statistics. You agree and accept that all such photographs and / or videographs and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs and / or videographs taken by you during the tour, we would be free to publish such photographs and / or videographs through all media including print media, websites, letters, emails etc. We recommend that you register online so that we can send you updates and information on travel destinations.

    COMMUNICATION
    Communications transmitted to your mailing address / email address on record shall be deemed to have been communicated to you even if returned undeliverable for any reason. All communication from you to the Company has to be in writing, not orally. Where you book directly with us, we will address communications to you at your mailing address and / or e-mail address given in the Booking Form. Where you have booked through a Travel Agent, we will address communications to your Travel Agent, who made the booking on your behalf and the agent would be responsible for transmitting such communication to you. All monies paid to the Travel Agent shall not constitute payment to us unless deposited by your Travel Agent with the Company.

    ADDITIONAL CONDITIONS APPLY IN CASE OF PROMOTIONS / OFFERS / SCHEMES
    Please note that in case of special offers, promotions or schemes, the terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You might have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme, you would not be entitled to receive the benefit under such offer, promotion or scheme. We shall have the absolute right to withdraw any scheme or discount at any time after such scheme or discount is published.

    BALANCE PAYMENT
    Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior (for Europe & Rest of the world) and 60 days prior (for USA, Australia & New Zealand) to departure date of the tour. If the booking is accepted within 45 days (for Europe & Rest of the world) and 60 days (for USA, Australia & New Zealand) of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets which are necessary to facilitate your visas processing. We may treat such delay as a cancellation of booking by you, which will be subject to the applicable cancellation charges as per the cancellation schedule. We reserve the right to amend the prices published in this brochure and on the website and to adjust our charges based on various factors including currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason etc before the date of departure. All such increases in price must be paid for in full before your departure.

    TRAVEL NOW PAY LATER SCHEMES
    We may assist you in obtaining bank finance to enable you to pay in easy installments. However, please note that the loan relationship is entirely between you and the bank and you will submit the finance application to the bank entirely at your own risk. If you fail to provide the required documentation to the bank so that loan cannot be availed of in time or if the bank in its sole discretion rejects your loan application, you shall be liable to pay the entire price to us upfront, failing which your booking shall stand cancelled and cancellation charges shall apply.

    ON TOUR ASSISTANCE
    Please promptly inform your Tour Manager of any grievances that you may have and immediately follow this up by writing to us. This will enable us to promptly rectify all genuine grievances in real time. If you fail to do this, you will be deemed to have acknowledged and accepted the services of the Company in full satisfaction and you shall be deemed to have no grievance or complaint in that regard. You should communicate the grievance to the Contractor on the emergency telephone number and adopt any of the following procedures provided that such communication should be made on a working day within working hours:
    1. By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below with a copy marked to the Independent Contractor, OR
    2. By email to contactus@coxandkings.com, followed by a written communication to our Registered Office listed below with a copy marked to the Independent Contractor, OR
    3. In writing with a copy marked to the Independent Contractor, at the Registered Office of the Company:
      Cox & Kings Ltd,
      Duniya Dekho, Customer Service,
      Turner Morrison Building, 16, Bank Street,
      Fort, Mumbai 400 001, India
    Any complaint made by you must be notified to the Company in writing within 28 days of the end of the tour. No claim notified to the Company outside this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.

    LAW AND JURISDICTION
    In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the applicable rules . The Mediator shall be appointed by the Company. If the dispute is not settled by mediation within [thirty] days of the appointment of the mediator, or such further period as the parties shall agree in writing, then the dispute may be settled in accordance with the Arbitration and Conciliation Act, 1996 by a sole Arbitrator to be appointed by the Company. The Arbitration proceedings will be in Mumbai. The arbitrator's decision shall be final and binding on both parties. In case of any dispute concerning the award the courts in Mumbai alone shall have exclusive jurisdiction. This contract will be governed by Indian law. You agree that in the event of a dispute or difference between the parties the exclusive jurisdiction shall vest in the competent court / forum / tribunal in Mumbai only. As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. The Company reserves its right to change the Terms & Conditions any time without any prior notice and without assigning any reasons there of.

    YOUR SUGGESTIONS:
    If you have any tips, which you might want to share with us, do write in to us at our Registered Office as listed above or email us at contactus@coxandkings.com or fax to us at 91 22 2270 9161. On behalf of the persons booked, I / We have read, understood and accepted the Terms and Conditions, How to Book rules, Brochure, Price Grid, Itinerary, Promotion Booklet, Cancellation Policy and Web pages, a copy of each of which has been furnished to me / us. I / We being duly authorized by the said persons do hereby agree and accept the same for self and on behalf of the said persons assuming full responsibility.
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Tour Locations    |    Shopping    |    Tips for Travellers
USA
New York, Washington D.C, Niagara, Toronto, Ottawa, Montrea, Albany

Come.... discover the treasures around the world on our Duniya Dekho Tours. Please find below a few of Cox and Kings suggestions and advice to make your holiday simply perfect.

Picture Postcard Sightseeing !
To fit in all the must see sights, we structure our sightseeing tours to suit the itinerary. They are panoramic tours, orientation tours or visits, to give you a proper overview of any city.

Note:
Panoramic city tour

A view from your coach of the sights / monuments as you drive past, with a few photo stops.

Orientation city tour
Walk and see the sights at close quarters but from outside.

Visit
Enter the site / monument and spend time in the place.

Shop Till You Drop !
A treasure trove awaits savvy shoppers. See first hand where some of the world's most exclusive products are made. Great gifts and souvenirs like Papyrus, Carpets, Ceramics, Handicrafts, Perfume, Crystals, Venetian Glass, Spices, are yours at great prices.

Tour Manager
We request you to kindly co-operate with your Tour Managers and abide by their instructions for a successful and a memorable tour.

Professional Guides
There's no substitute for a little local flavour, so we employ local guides who provide detailed insights in specific cities, thereby complementing your Tour Manager.

Baggage On Coach
Please note that porterage is not included in the tour price. It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches have limited space for luggage.

For the foregoing reasons, we permit only one suitcase and one handbag per person in the coach. The suitcase should be of a size of 158 cms. (width + length + height).

Coaches
Since most of your travel in different tours around the world will be by road, for your comfort we have carefully chosen air-conditioned modern coaches for travel. However the only exception is the UK where air-cooled coaches are used.

There are long drives from one city to another and we provide frequent convenience stops to ensure that you have an opportunity to smoke, stretch your legs, or use the rest rooms facilities.

In the USA on certain days the journeys are 4 to 5 hours and in Europe, the average traveling time by coach is approximately 8 to 10 hours or more.

Some of the motor coaches are equipped with in-built emergency washroom facilities. The word emergency is stressed upon because these facilities are not designed to be used as regular washrooms. Kindly use the convenience stops provided at regular intervals.

We regret that in the interest of your fellow passengers, eating, smoking and drinking alcoholic beverages is strictly not permitted on the coach. It is in your interest to keep the coach neat and clean, so that you and your fellow passengers can be comfortable during your holiday.

Hotels
Check-in and check-out timings differ from country to country and range between 1400 hrs – 1600 hrs for check-in and between 1100 hrs – 1200 hrs for check-out

While checking into the hotel, please follow the instructions of the Tour Manager. Sometimes due to high occupancy, hotel rooms might not be ready, in which case we request you to wait patiently. You have the option of reserving a room from the previous day, though at an extra cost.

Hotels rooms around the world have facilities like a mini-bar, pay television channels, which have to be paid for as per usage. Some hotels offer safe deposit lockers. We would recommend that you make use of them.

Unlike other countries, most hotels across Europe do not have air-conditioners / fans due to climatic conditions.

We request you to occupy the designated areas for group dining – if any.

Please note any damage to your room will be charged to you directly by the hotel.

Rooms / Cabins
We will try our best to provide you with adjacent / interconnecting rooms/cabins, however there is no guarantee and is subject to availability. Unlike other countries where the rooms are fairly spacious, European hotel rooms are small and can accommodate a maximum of three people. Triple rooms are not much bigger than a twin room, so it is advisable to get a separate bed for an accompanying minor.

In some destinations, a triple room consists of one queen size double bed and one single bed. Certain hotels for example in Genting do not offer triple rooms. Likewise the sleeper trains from Cairo to Aswan/Luxor and vice-versa do not offer triple accommodation. In case of requests for triple sharing, an extra room will be provided for the third person at an extra cost, unless specified otherwise.
Optionals
Every Cox and Kings tour comes with a few optional exclusives, just for you. The price of the optional tours includes the cost of transportation to and from the sightseeing place; the services of a local representative; administrative and communication charges for booking and our professional charges in addition to the entrance fees. Reservations and payments for optional tours can be made in India prior to departure. You can also pay on arrival on day one of your tour, in Euros in Europe, USD in USA, AUD in Australia, NZD in New Zealand, to the Cox and Kings Tour Manager. No credit card or Traveller's Cheques payments will be accepted.

Stopover Packages / Additional Tour
Check out our exciting pre and post tour packages with terrific value at attractive prices. We also feature several exciting extension packages you can choose from, according to your budget and taste. You may also purchase an additional tour. For example USA with Europe, Kenya with South Africa etc. In this case, you will be responsible for arranging your own airport / hotel transfers.

Complimentary Travel Kit
A travel bag per family is a complimentary gift with your Cox and Kings Tour.

Your Personal Tour Expenses
You need to carry money for your shopping and personal expenses like tips, mineral water (although tap water is safe for drinking), a la carte meals, alcoholic beverages, tea / coffee, soft drinks, telephone calls, laundry, mini-bars, pay channels on T.V., paid toilets, porterage, room service, excess baggage charge, etc. as they are not included unless specifically mentioned as included in the Brochure or Price Grid.

If you avail any service which is not included in the tour package, then the payment for the same will have to be cleared by you directly.

Punctuality
The drivers are bound by restrictions concerning maximum driving hours per day and per week, and the itineraries are planned with regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your co-passengers miss any service due to unpunctuality, there would be no refund for the same. This shall be applicable even on occasion when you are affected by your co-passenger's lack of punctuality.

Tipping
Tipping is a way of life everywhere. Since your coach driver spends a large part of the day driving you safely, loads and unloads your luggage onto the coach; it is customary to tip him. It is mandatory that you tip Euro 2/- in Europe and USD 2/- for the rest of the world per person per suitcase per day to the coach driver / porterage of hotel if required. Euro 2/- in Europe or USD 2/- in the rest of the world per person to each local guide. As a guideline please see the following recommendation.
Per Day EURO USD AUD NZD
Driver 2 2 2 2
Per piece of Luggage in Hotels / Airport 2 2 2 2
Local Guide 2 2 2 2

Airline Information
Passengers' Meeting Point

Passengers joining the tour should report at the arrival hall as per the scheduled flight or meet up in the hotel booked for the group.

Airline Information For Pre / Post Tour / Extensions
Passengers with their own ticket will get a discount (though the service charges will still be charged). You will be responsible to keep us informed of your flight and tour joining details. Should you be arriving before the group, please give us your contact numbers in case of any change.

If traveling in advance or extending your stay, you may not be booked on the same airline with the group, in which case you will have to make your own transfer arrangements. We can arrange your transfers at additional cost

Date Change
Any change of your return journey date after departure from India, will attract a 'Change in Reservation Fee', payable directly to the airline. This fee may range from USD 75 to 200 or more per person.

Class Of Travel
Passengers can upgrade to Business / First Class by paying the difference in the airfare at the time of booking the tour.

Note:
If traveling on your own after the tour ends, the responsibility to re-confirm air tickets would be yours.

Taxes
The tour price does not include airport, government taxes and fuel charges or any other taxes that may be levied, unless specified otherwise.

Things To Carry On Tour
In general, carry 4 to 5 pairs of casual clothing like jeans, trousers, shorts, T-shirts, shirts, Punjabi dresses, sarees, swimwear, comfortable walking shoes and a formal attire for occasions like a Gala Evening Dinner, Captain's Dinner, Casino visit. In Europe, Australia and New Zealand you will need to additionally carry thermal wear / warm clothing like woolen sweaters / pullovers, shawls, warm socks, warm jacket, stockings, gloves and a wind cheater. In USA, Buffalo & San Francisco can be comparatively cooler than other cities. Carry some woolen pullovers / shawls.
Baggage Information
Please travel light as porters are not always available. Bags with wheels are advised as you need to carry your bags at the airports, from /to the coach, hotels, etc. Expect to pay upto Euros 2/- or USD 2/- per suitcase per way to porters.

For USA, your tour price includes porterage of one bag per person at hotels for the duration of the tour. Your check-in baggage should be locked (not on flights within the USA) and clearly labeled for easy identification both inside and outside.

Never accept any parcel / bags from any strangers / co-passengers. Be alert while loading / unloading your luggage lest you be robbed.

We recommend an overnight bag with the bare essentials for the overnight stays in some hotels.

Airline Baggage Allowance
Economy class passengers may carry upto 20 kgs of check-in baggage per person and one piece of hand luggage not more than 5 kgs.

For USA, economy class passengers may carry upto 2 pieces of check-in baggage per person each weighing not more than 23 kgs and one piece of hand luggage not more than 5 kgs. Your tour price includes one piece of check-in baggage during internal flights. You will have to pay the applicable 'Baggage Handling Fee' per sector, for the second baggage, if any, directly to the airline during check-in, as per the airline policy.

Excess baggage payment varies on low cost airlines and is 1.5% of normal IATA fare on other airlines. Travellers to USA, Canada and on low cost carriers are liable to pay for their luggage as per airline policy.

Please note that, airline / baggage policies are revised from time to time. Please check with the concerned airline.

Hand Baggage / Essential / Personal Items
Your hand baggage should include toiletries, sun glasses, extra set of prescription glasses, torch, umbrella, sweater / shawl, camera / video (batteries to be removed and kept in the check-in baggage), film rolls or video cassettes, universal electric plug pin, international roaming cellular phone, SIM card and charger if necessary and a set of clothes. Valuables should not be put in the check-in baggage and should be kept in hand baggage only, along with medicines with doctor's prescriptions.

Medicines need prescriptions, with a drug generic name listed, as the brand name differs across countries.

Note:
Airline rules regarding baggage keep changing. All your baggage will be screened and possibly hand-searched as part of the security measures.

Travellers may carry limited quantities of liquids, gels or pastes in containers not exceeding 3 oz or 90 ml. The containers must be carried in a separate clear plastic, zip-top or re-sealable bag that does not exceed 20cm x 20cm. At the airport, the plastic bag must be removed from the cabin bag and be x-rayed separately.

Travel Documents
You should carry your Cox and Kings service vouchers, hotel contact list, airline tickets, your passport, passport-sized photographs, overseas travel insurance policy, emergency contact numbers, travellers cheques / foreign exchange pre-paid card, etc. with you.

Please carry a photocopy of all the documents listed above including valid visa pages, which are to be kept separately from the original.

Example: photocopy in your suitcase and the original passport with you on person.

Important:
  • Keep one set of these documents with your family / relatives in India
  • Carry one set with you on the tour in your handbag.
  • Carry one set with you on the tour in your suitcase / check-in baggage.

  • This is necessary should you lose or misplace any of the aforementioned documents whilst on tour.

    If you are carrying Travellers Cheques, please keep the purchase receipt in a safe place, away from the original Travellers Cheques. Your passport is required as identification to encash your travellers cheques. Most credit cards and US Dollar travellers cheques are widely accepted.

    Visas
    Please ensure you have the appropriate visa for going on the tour. Applying well in advance is always beneficial. It is your responsibility to promptly furnish to us all documents required for application of your visas etc. latest by 45 days before the departure date. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. We assist you in preparing and submitting the visa application based on documents provided by you. We cannot take responsibility of getting your visa granted. Grant / rejection of visas is the sole discretion of embassy/consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before embassy / consulate for any interview(s) / providing biometrics. The Company cannot be held liable for rejection of visas and in such a case you will have to bear the visa cost.

    Trawelltag With Travel Insurance
    Your travel insurance policy is an add on benefit to the TrawellTag product, which is included in our tour package and thus, you are entitled to travel insurance cover underwritten by the Oriental Insurance Company, for the normal duration of the tour and if you are not more than 70 years in age. Also, an additional charge may be payable if you wish to extend the tour for longer than normal tour duration.

    What do you mean by "HONEST PRICES"?
    In our 250 years of experience in the service of discerning customers like you, we at Cox and Kings firmly believe that every tour package we offer is always the best value in the market and that you – the customer, should be able to 'Make A Choice' rather than 'Accept Unconditionally'.

    As a result, we have this unique system where we enable you to build your itinerary according to your needs. This allows you to add an exciting and sometimes exclusive optional to your tour and skip the other optionals. The advantage is that you can choose an optional that best suits your inclination and budget.

    In tours which have an 'all-inclusive' tag, customers are compelled to participate in all the sightseeing. However at Cox and Kings we let you decide. For example, if in an itinerary there are five mountains that you can visit, you could take as many as five mountains or none at all. A family of four would have to pay almost Euros 2000 for five mountains.

    It is important that you feel empowered to pick and choose your optional rather than be forced to pay a huge all-inclusive price.

    With our policy of transparency you can decide how you would want your time and money to be spent. That's 'Honest Prices' from Cox and Kings at work for you.
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