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Pearls of Wisdom

Pearls of Wisdom

A Few Pearls Of Wisdom From Our Travel Experts
Come... discover the treasures around the world on our Duniya Dekho Escorted Group Holiday Tours. Please find below a few of Cox & Kings suggestions and advice to make your holiday a memorable one.
Picture postcard sightseeing!
To fit in all the must see sights, we structure our sightseeing tours to suit the itinerary, to give you a proper overview of any city.
Note
Panoramic highlight tour
A view from your coach of the sights / monuments as you drive past. Some tours will also have a few photo stops.

Orientation city tour
Walk and see the sights at close quarters but from outside.

Visit
Enter the site / monument and spend time in the place.
Shop Till You Drop!
A treasure trove awaits savvy shoppers. See first hand where some of the world's most exclusive products are made. Great gifts and souvenirs like Papyrus, Carpets, Ceramics, Handicrafts, Perfume, Crystals, Venetian Glass, Spices, are yours at great prices.
Tour Manager
We request you to kindly co-operate with your Tour Managers and abide by their instructions for a successful and a memorable tour.
Profesional Guides
There's no substitute for a little local flavour, so we employ local guides who provide detailed insights in specific cities, thereby complementing your Tour Manager.
Bagage On Coach
Please note that porterage is not included in the tour price, unless specified otherwise. It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches have limited space for luggage. Therefore, we permit only one suitcase and one handbag per person in the coach. The suitcase should be of a size of 158 cms. (width + length + height). We would request you to make separate arrangements to store any extra baggage you would carry on tour.
Coaches
Since most of your travel in different tours around the world will be by road, for your comfort we have carefully chosen airconditioned modern coaches for travel. However in the UK, air-cooled coaches are used.

There are long drives from one city to another and we provide frequent convenience stops to ensure that you have an opportunity to smoke, stretch your legs, or use the rest room facilities. In Europe, on certain days the average traveling time by coach is approximately 8 to 10 hours or more.

Some of the motor coaches are equipped with in-built emergency washroom facilities. The word 'emergency' is stressed upon because these facilities are not designed to be used as regular washrooms. Kindly use the convenience stops provided at regular intervals.

We regret that in the interest of your fellow passengers, eating, smoking and drinking alcoholic beverages is strictly not permitted on the coach. It is in your interest to keep the coach neat and clean, so that you and your fellow passengers can be comfortable during your holiday.
Hotels
Check-in and check-out timings differ from country to country and range between 1400 hrs - 1600 hrs for checkin and between 1000 hrs - 1200 hrs for check-out.

While checking into the hotel, please follow the instructions of the Tour Manager. Sometimes due to high occupancy, hotel rooms might not be ready, in which case we request you to wait patiently. You have the option of reserving a room from the previous day, though at an extra cost.

Hotel rooms around the world have facilities like a mini-bar, pay television channels, which have to be paid for as per usage. Some hotels offer safe deposit lockers. We would recommend that you make use of them.

Unlike other countries, most hotels across Europe do not have air-conditioners / fans due to climatic conditions. Please note any damage to your room will be charged to you directly by the hotel.

We request you to occupy the designated dining areas for our group in certain hotels.
Rooms / Cabins
We will try our best to provide you with adjacent/interconnecting rooms/cabins, however there is no guarantee and are subject to availability. Unlike other countries where the rooms are fairly spacious, European hotel rooms are small and can accommodate a maximum of three people. Triple rooms are not much bigger than a twin room, so it is advisable to get a separate bed for an accompanying minor.

In some destinations, a triple room consists of one queen size double bed and one single bed. In case of requests for triple sharing, an extra bed will be provided for the third person at an extra cost, unless specified otherwise.
Optionals
Every Cox & Kings tour comes with a few optional exclusives, just for you. The price of the optional tour includes the cost of transportation to and from the sightseeing place; the services of a local representative; administrative and communication charges for booking and our professional charges in addition to the entrance fees. Reservations and payments for optional tours can be made in India prior to departure. You can also pay on arrival on day one of your tour (in Euros in Europe) to the Cox & Kings Tour Manager. No credit card or Traveller's Cheques payments will be accepted on tour.
Stopover Packages / Additional Tour
Check out our exciting pre and post tour packages with great value at attractive prices. We also feature several exciting extension packages you can choose from, according to your budget and taste. You may also purchase an additional tour. For example USA with Europe. In this case, you will be responsible for arranging your own airport / hotel transfers.
Complimentary Travel Kit
Your confirmed Cox & Kings tour booking (per family) will entitle you to a "His" & "Her" complimentary travel bag.
Your Personal Tour Expenses
You need to carry money for your shopping and personal expenses like tips, mineral water (In certain countries Tap water is safe for drinking), a la carte meals, alcoholic beverages, tea / coffee, soft drinks, telephone calls, laundry, minibars, pay channels on T. V., paid toilets, porterage, room service, excess baggage charge, etc. as they are not included in the Brochure or Price Grid.

If you avail any service which is not included in the tour package, then the payment for the same will have to be cleared by you directly.
Punctuality
The drivers are bound by restrictions concerning maximum driving hours per day and per week, and the itineraries are planned with regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your co-passengers miss any service due to impunctuality, there would be no refund for the same. This shall be applicable even on occasion when you are affected by your co-passenger's lack of punctuality.
Tipping
Tipping is a way of life everywhere. Since your coach driver spends a large part of the day driving you safely, loads and unloads your luggage onto the coach; it is customary to tip him. It is mandatory that you tip Euro 2/- in Europe per person per suitcase per day to the coach driver / porterage at hotel if required. Euro 2/- in Europe per person to each local guide. As a guideline please see the following recommendation.
PER DAY EURO
Driver 2
Per piece of Luggage in Hotels / Airport (each way) 2
Local Guide 2
Airline Information
Passengers' Meeting Point
Passengers joining the tour should report at the arrival hall as per the scheduled flight or meet up in the hotel booked for the group.

Airline Information For Pre / Post Tour / Extensions
Passengers with their own ticket will get a discount (though the service charges will still be charged). You will be responsible to keep us informed of your flight and tour joining details. Should you be arriving before the group, please give us your contact numbers in case of any change. If traveling in advance or extending your stay, you may not be booked on the same airline / hotel with the group, in which case you will have to make your own transfer arrangements. We can arrange your transfers at an additional cost.

Date Change
Any change of your return journey date after departure from India, will attract a 'Change in Reservation Fee', payable directly to the airline. This fee may range from USD 75 to 200 or more per person. In addition, a class difference may be applicable in case seats are not available in the group class. This can be advised only at the time of date change.

Class Of Travel
Passengers can upgrade to Business / First Class by paying the difference in the airfare at the time of booking the tour.

Note:
If traveling on your own after the tour ends, the responsibility to reconfirm air tickets would be yours.

Taxes
The tour price does not include airport, government taxes and fuel charges or any other taxes that may be levied, unless specified otherwise.

Arrival / Departure Transfers
As other members of your group would be flying from different hubs from India, you would be required to wait for some time so that they can join you at the arrival area as common airport pick-up facility is provided for the entire group. Also in view of the common airport drop facility provided for your group, you would be required to travel to the airport along with other group members even though your flight time is later than other members of your group.
Things To Cary On Tour
In general, carry 4 to 5 pairs of casual clothing like jeans, trousers, shorts, T-shirts, shirts, Punjabi dresses, sarees, swimwear, comfortable walking shoes and a formal attire for occasions like a Gala Evening Dinner, Captain's Dinner, Casino visit. In Europe, you will need to additionally carry thermal wear / warm clothing like woolen sweaters / pullovers, shawls, warm socks, warm jacket, stockings, gloves and a wind cheater. Carry some woolen pullovers / shawls.
Bagage Information
Please travel light as porters are not always available. Bags with wheels are advised as you need to carry your bags at the airports, from /to the coach, hotels, etc. Expect to pay upto Euros 2/- per suitcase per way to porters.

Your check-in baggage should be locked and clearly labeled for easy identification both inside and outside.

Never accept any parcel / bags from any strangers / co-passengers. Be alert while loading / unloading your luggage lest you be robbed.

We recommend an overnight bag with the bare essentials for the overnight stays in some hotels.
Airline Bagage Allowance
Economy class passengers may carry upto 20 kgs of check-in baggage per person and one piece of hand luggage not more than 5 kgs.

Excess baggage payment varies on low cost airlines and is 1.5% of normal IATA fare on other airlines. Travellers on low cost carriers are liable to pay for their luggage as per airline policy.

Please note that, airline / baggage policies are revised from time to time. Please check with the concerned airline.
Hand Baggage / Essential / Personal Items
Your hand baggage should include toiletries, sun glasses, extra set of prescription glasses, torch, umbrella, sweater / shawl, camera / video (batteries to be removed and kept in the check-in baggage), film rolls or video cassettes, universal electric plug pin, international roaming cellular phone, SIM card and charger if necessary and a set of clothes. Valuables should not be put in the check-in baggage and should be kept in hand baggage only, along with medicines with doctor's prescriptions. Medicines need prescriptions, with a drug generic name listed, as the brand name differs across countries.

Note:
Airline rules regarding baggage keep changing. All your baggage will be screened and possibly hand-searched as part of the security measures. Travellers may carry limited quantities of liquids, gels or pastes in containers not exceeding 3 oz. or 90 ml. The containers must be carried in a separate clear plastic, zip-top or re-sealable bag that does not exceed 20cm x 20cm. At the airport, the plastic bag must be removed from the cabin bag and be x-rayed separately.
Travel Documents
You should carry your Cox & Kings service vouchers (if any), hotel contact list, airline tickets, your passport, passport-sized photographs, overseas travel insurance policy, emergency contact numbers, travellers cheques / foreign exchange pre-paid card, etc. with you.

Please carry a photocopy of all the documents listed above including valid visa pages, which are to be kept separately from the original.

Example: A photocopy in your suitcase and the original passport with you on person.

Important:
  • Keep one set of these documents with your family / relatives in India
  • Carry one set with you on the tour in your handbag.
  • Carry one set with you on the tour in your suitcase / check-in baggage.

This is necessary should you lose or misplace any of your documents whilst on tour.

If you are carrying Travellers Cheques, please keep the purchase receipt in a safe place, away from the original Travellers Cheques. Your passport is required as identification to encash your travellers cheques. Most credit cards and US Dollar travellers cheques are widely accepted.
Passport Requirement
Passport Requirement of booking. The passport must be valid for at least 6 months after the date of your return to India. All passports should have sufficient number of blank pages for the required visas. The passport and the pages inside should not be damaged / stapled / soiled / torn etc. Embassies / Consulates of few countries do not accept passports for visa processing if your passport is valid for more than 10 years. Also, for some countries the issue date on your passport should be after 1st April, 2011.
Visas
Please ensure you have the appropriate visas for going on the tour. Applying well in advance is always beneficial.

In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date to avoid disappointments.

At the very least, it is your responsibility to promptly furnish to us all documents required for application of your visas etc. latest by 60 working days before the departure date. Given the security concerns and the cautious approach adopted by embassies and consulates, visa processing can take quite long. The processing time for visas varies according to the tour you have selected which depends on the number of countries you wish to visit. Embassies / Consulates are located in various cities and may require longer processing time. We assist you in preparing and submitting the visa application based on documents provided by you. We cannot take responsibility of getting your visa granted. Granting / rejection of visas is the sole discretion of embassy / consulate. We only act as a facilitator for providing visa guidance services. You may be required to appear personally before embassy / consulate for any interview(s) / providing biometrics. The Company cannot be held liable for rejection of visas and in such a case you will have to bear the visa costs, the visa facilitation services costs and assistance costs.
Traweltag / Assist With Travel Insurance
Your travel insurance policy is an add on benefit to the TrawellTag / Assist product, which is included in our tour package and thus, you are entitled to travel insurance cover underwritten by the Oriental Insurance Company, for the normal duration of the tour and if you are not more than 70 years in age. Also, an additional charge may be payable if you wish to extend the tour for longer than normal tour duration.

For passengers over 70 years of age, it is mandatory to undergo medical tests as prescribed by the insurance company. It must be noted that the contract is between the passenger and the Insurance Company where Cox and Kings are merely the facilitators.
What Do You Mean By “Honest Prices”?
In our 253 years of experience in the service of discerning customers like you, we at Cox & Kings firmly believe that every tour package we offer is always the best value in the market and that you - the customer, should be able to 'Make A Choice' rather than 'Accept Unconditionally'.

As a result, we have this unique system where we enable you to build your itinerary according to your needs. This allows you to add an exciting and sometimes exclusive optional to your tour and skip the other optionals. The advantage is that you can choose an optional that best suits your inclination and budget.

In tours which have an 'all-inclusive' tag, customers are compelled to participate in all the sightseeing. However at Cox & Kings we let you decide. For example, if in an itinerary there are five mountains that you can visit, you could take as many as five mountains or none at all. A family of four would have to pay almost Euros 2000 for five mountains.

It is important that you feel empowered to pick and choose your optionals rather than be forced to pay a huge allinclusive price.

With our policy of transparency you can decide how you would want your time and money to be spent. That's 'Honest Prices' from Cox & Kings at work for you.