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Oriental Fantasy

09 Days / 08 Nights
Visit - 
MALAYSIA, SINGAPORE
Offer
10% CASH BACK OFFER
Oriental Fantasy
A scintillating, fun filled holiday extravaganza awaits you! With an itinerary that takes you to Kuala Lumpur and Singapore, this holiday brings to you diverse experiences. Theme parks, city tours, cable car rides, natural wonders, cultural extravaganzas and c... More
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Delhi
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 97,119*
Per Person
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HIGHLIGHTS-
  • Enjoy the Sunway lagoon Theme Park
  • Full day visit to Universal Studio
  • More
Top
  • Itinerary
  • Inclusions / Exclusions
  • Prices
  • Dates
  • Map
  • Sightseeing
  • Optionals
  • Hotels
  • Visa
  • How to Book
  • Terms & Conditions
  • Downloads

Tour Itinerary

DAY 01    |    

Arrive Kuala Lampur

Welcome to your 'Oriental Fantasy' tour. Your Cox & Kings representative will greet you at the 'meeting point' at the exit. After immigration and customs, transfer comfortably to your hotel

Kuala Lumpur is popularly called a bustling city with a skyline endorsed with skyscrapers, domes and minarets.

Later, proceed for a guided panoramic city tour. See the King's Palace, National Monument, National Mosque, Jamed Mosque, Merdeka Square and National Museum. Admire Malaysia's most renowned structure, the world famous Petronas Twin Towers and enjoy a photo stop. Also enjoy the KL Tower from inside. The KL tower is a 421 metres high telecommunications and broadcasting tower. It also has an observation deck, where you can get a bird's eye view of the city. After dinner, return to your hotel.

Overnight in Kuala Lumpur.

Dinner at an Indian Restaurant.


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 02    |    

Kuala Lumpur - Penang - Super Star Libra Cruise

Today, check-out and drive down to Penang, to board the luxurious Super Star Libra Cruise. It offers much more than first class dining and entertainment. Indulge in gastronomic delights with an exciting choice of dining options.

Overnight on board the cruise.

Breakfast at the hotel restaurant, Lunch at an Indian restaurant and Dinner on board the cruise.


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 03    |    

On board the cruise

Soak yourself in the nonstop fun. The day is for you to explore some shore excursions (optional) and enjoy some joyous moments.

Overnight on board the cruise.

Breakfast, Lunch and Dinner on board the Cruise.


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 04    |    

On board the cruise

The day is at leisure for you to explore some shores & experience wonderful moments on the beautiful beaches.

Overnight on board the cruise.

Breakfast, Lunch and Dinner on board the cruise.


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 05    |    

Penang - Kuala Lumpur

Disembark the cruise at Penang and drive down to the capital city of Kuala Lumpur. En route, enjoy a panoramic city tour of Penang.

Arrive Kuala Lumpur and check-in to the hotel.

Overnight in Kuala Lumpur.

Breakfast on board the cruise, Packed Lunch and Dinner at an Indian restaurant.


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 06    |    

Kuala Lumpur - Sunway Lagoon - Kuala Lumpur

Today is a day of fun and adventure for the entire family at the multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

The rest of the evening is at leisure for independent activities.

Overnight in Kuala Lumpur.

Breakfast at the hotel restaurant, Lunch coupon in the park and Dinner at an Indian restaurant.


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 07    |    

Kuala Lumpur - Singapore

Today, check-out of your hotel and drive to Singapore.

On arrival in Singapore, transfer to your hotel (check-in after 1400 hours). Then, proceed for a guided panoramic city tour driving past the City Hall, Parliament House, the Tower-like Westin Stamford Hotel and Mount Faber. Take a photo stop at Singapore's famous symbol - the Merlion and the Esplanade.

Overnight in Singapore.

Breakfast at the hotel restaurant, Dinner at an Indian restaurant


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 08    |    

Singapore

Today, Explore Universal Studios. It is only here that you can experience cutting - edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life!

Complete your Universal experience by discovering the marine realm of the SEA Aquarium. It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats, each one as fascinating as the next.

Wrap up the evening with the mesmerizing night show by the sea - 'Wings of Time'. Discover an awe-inspiring display of water, laser and fire effects, weaved together by a tale of friendship and courage that will leave you spell bound.

After dinner, return to your hotel.

Overnight in Singapore.

Breakfast at the hotel Restaurant, Lunch Coupon in Park and Dinner at an Indian Restaurant


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 09    |    

Homeward Bound

Good times need never end! As you get ready for the airport and your flight back home, Relive the high points of your 'Oriental Fantasy' tour. We are confident you will join us again, sometime soon...

Please do give us your valuable feedback on feedback@coxandkings.com

Breakfast, either at the hotel or on board your return flight


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

DAY 01    |    
Arrive Kuala Lampur

Welcome to your 'Oriental Fantasy' tour. Your Cox & Kings representative will greet you at the 'meeting point' at the exit. After immigration and customs, transfer comfortably to your hotel

Kuala Lumpur is popularly called a bustling city with a skyline endorsed with skyscrapers, domes and minarets.

Later, proceed for a guided panoramic city tour. See the King's Palace, National Monument, National Mosque, Jamed Mosque, Merdeka Square and National Museum. Admire Malaysia's most renowned structure, the world famous Petronas Twin Towers and enjoy a photo stop. Also enjoy the KL Tower from inside. The KL tower is a 421 metres high telecommunications and broadcasting tower. It also has an observation deck, where you can get a bird's eye view of the city. After dinner, return to your hotel.


Overnight in Kuala Lumpur.


Dinner at an Indian Restaurant.


DAY 02    |    
Kuala Lumpur - Penang - Super Star Libra Cruise

Today, check-out and drive down to Penang, to board the luxurious Super Star Libra Cruise. It offers much more than first class dining and entertainment. Indulge in gastronomic delights with an exciting choice of dining options.


Overnight on board the cruise.


Breakfast at the hotel restaurant, Lunch at an Indian restaurant and Dinner on board the cruise.


DAY 03    |    
On board the cruise

Soak yourself in the nonstop fun. The day is for you to explore some shore excursions (optional) and enjoy some joyous moments.


Overnight on board the cruise.


Breakfast, Lunch and Dinner on board the Cruise.


DAY 04    |    
On board the cruise

The day is at leisure for you to explore some shores & experience wonderful moments on the beautiful beaches.


Overnight on board the cruise.


Breakfast, Lunch and Dinner on board the cruise.


DAY 05    |    
Penang - Kuala Lumpur

Disembark the cruise at Penang and drive down to the capital city of Kuala Lumpur. En route, enjoy a panoramic city tour of Penang.

Arrive Kuala Lumpur and check-in to the hotel.


Overnight in Kuala Lumpur.


Breakfast on board the cruise, Packed Lunch and Dinner at an Indian restaurant.


DAY 06    |    
Kuala Lumpur - Sunway Lagoon - Kuala Lumpur

Today is a day of fun and adventure for the entire family at the multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

The rest of the evening is at leisure for independent activities.


Overnight in Kuala Lumpur.


Breakfast at the hotel restaurant, Lunch coupon in the park and Dinner at an Indian restaurant.


DAY 07    |    
Kuala Lumpur - Singapore

Today, check-out of your hotel and drive to Singapore.

On arrival in Singapore, transfer to your hotel (check-in after 1400 hours). Then, proceed for a guided panoramic city tour driving past the City Hall, Parliament House, the Tower-like Westin Stamford Hotel and Mount Faber. Take a photo stop at Singapore's famous symbol - the Merlion and the Esplanade.


Overnight in Singapore.


Breakfast at the hotel restaurant, Dinner at an Indian restaurant


DAY 08    |    
Singapore

Today, Explore Universal Studios. It is only here that you can experience cutting - edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life!

Complete your Universal experience by discovering the marine realm of the SEA Aquarium. It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats, each one as fascinating as the next.

Wrap up the evening with the mesmerizing night show by the sea - 'Wings of Time'. Discover an awe-inspiring display of water, laser and fire effects, weaved together by a tale of friendship and courage that will leave you spell bound.

After dinner, return to your hotel.


Overnight in Singapore.


Breakfast at the hotel Restaurant, Lunch Coupon in Park and Dinner at an Indian Restaurant


DAY 09    |    
Homeward Bound

Good times need never end! As you get ready for the airport and your flight back home, Relive the high points of your 'Oriental Fantasy' tour. We are confident you will join us again, sometime soon...

Please do give us your valuable feedback on feedback@coxandkings.com



Breakfast, either at the hotel or on board your return flight


  • The Sunway Lagoon Them Park

    The Sunway Lagoon Them Park

    The multi award winning & Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the Amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.

  • Universal Studio

    Universal Studio

    Universal Studio - It is only here that you can experience cutting -edge rides shows and attractions based on your favourite blockbuster films and television series. Be dazzled and delighted by the entertainment experience that brings the silver screen to life ! !

  • SEA Aquarium

    SEA Aquarium

    SEA Aquarium - It is home to more than 1,00,000 marine animals of over 800 species, across into 49 different habitats.

Inclusions
  • Cost of your round trip economy class excursion airfare.
  • Airport taxes. & Govt. Sales tax on air tickets.
  • Accommodation at the hotels mentioned or similar. DC cabin (on the board cruise) based on booking along with full payment received 45 days prior to travel.
  • Thailand, Malaysia & Singapore Visa charges.
  • Services of Cox & Kings Tour Manager (Provided there are over 25 adult passengers travelling on the tour or Local Representative.)
  • Surface transportation as mentioned in the itinerary.
  • Meals as mentioned in the itinerary.
  • Entrance fees, excursions and sightseeing as mentioned in the itinerary.
  • Cost of your Trawelltag / Assist with Insurance valid for the duration of the tour for passenger's upto the age of 70 years.
  • Port charges for the cruise.
  • Tips to drivers & guides.
Exclusions
  • Optional & Add-On tours unless mentioned otherwise.
  • Cost of US $ 2,50,000 granted by the Reserve Bank of India under the Liberalised Remittance Scheme..
  • Any increase in the airfare / taxes / routing charged by the airlines for tickets (presently calculated on 01 Oct 2016).
  • Airline and Hotel surcharges (if applicable) during high / festive season / trade fairs to be paid extra per person.
  • Cost of extension of validity or deviation of your air-ticket.

  • Medical test & Premium cost of your Trawelltag / Assist with Insurance valid for passengers above 70 years of age.
  • Any increase in the rate of USD leading to an increase in Tour Cost coming into effect prior to departure. However, the rate of exchange on the given day of payment will apply.
  • Porterage at hotels, apartment, airports and seaports, tips, laundry, wines, mineral water, telephone charges, all items of personal nature and also food and drinks not forming part of the touring group's menu.
  • Anything not specifically mentioned in 'What Your Tour Price Includes' box.
  • An additional amount of INR 1,500 is to be compulsorily paid by way of "Secure your Booking Amount".
  • Baggage handling fee charged by the operating airline for the excess check-in baggage.
  • Super Star Libra Cruise - Compulsory Gratuity of RM 150 per person. Passengers need to pay directly.
  • Govt. Service Tax 4.50% on gross bill.
Price
All rates are based on currents ROE USD 1 = INR 72.4. The rate of exchange prevailing on the day of payment will apply.
Ex - Mumbai - Valid from 30th Sep, 2016 to 31st Mar, 2017
Twin Triple Single Child with bed Child without bed Infant
Main Tour Price INR 1,07,629
(USD 575 +
INR 65,999)
INR 1,07,629
(USD 575 +
INR 65,999)
INR 1,30,299
(USD 750 +
INR 75,999)
INR 90,235
(USD 390 +
INR 61,999)
INR 82,995
(USD 290 +
INR 61,999)
INR 45,000
(USD +
INR 45,000)
Discount Offer INR 10,510 INR 10,510 INR 12,700 INR 8,852 INR 8,172 INR 0
Total in INR After Discount INR 97,119 INR 97,119 INR 1,17,599 INR 81,383 INR 74,823 INR 45,000
Ex - Delhi - Valid from 30th Sep, 2016 to 31st Mar, 2017
Twin Triple Single Child with bed Child without bed Infant
Main Tour Price INR 1,09,629
(USD 575 +
INR 67,999)
INR 1,09,629
(USD 575 +
INR 67,999)
INR 1,32,299
(USD 750 +
INR 77,999)
INR 95,235
(USD 390 +
INR 66,999)
INR 87,995
(USD 290 +
INR 66,999)
INR 45,000
(USD +
INR 45,000)
Discount Offer INR 10,710 INR 10,710 INR 12,900 INR 9,352 INR 8,672 INR 0
Total in INR After Discount INR 98,919 INR 98,919 INR 1,19,399 INR 85,883 INR 79,323 INR 45,000
Ex - Kolkata - Valid from 30th Sep, 2016 to 31st Mar, 2017
Twin Triple Single Child with bed Child without bed Infant
Main Tour Price INR 1,14,629
(USD 575 +
INR 72,999)
INR 1,14,629
(USD 575 +
INR 72,999)
INR 1,38,299
(USD 750 +
INR 83,999)
INR 98,235
(USD 390 +
INR 69,999)
INR 90,995
(USD 290 +
INR 69,999)
INR 45,000
(USD +
INR 45,000)
Discount Offer INR 11,210 INR 11,210 INR 13,500 INR 9,652 INR 8,972 INR 0
Total in INR After Discount INR 1,03,419 INR 1,03,419 INR 1,24,799 INR 88,583 INR 82,023 INR 45,000
Ex - Chennai - Valid from 30th Sep, 2016 to 31st Mar, 2017
Twin Triple Single Child with bed Child without bed Infant
Main Tour Price INR 1,04,629
(USD 575 +
INR 62,999)
INR 1,04,629
(USD 575 +
INR 62,999)
INR 1,27,299
(USD 750 +
INR 72,999)
INR 88,235
(USD 390 +
INR 59,999)
INR 80,995
(USD 290 +
INR 59,999)
INR 45,000
(USD +
INR 45,000)
Discount Offer INR 10,210 INR 10,210 INR 12,400 INR 8,652 INR 7,972 INR 0
Total in INR After Discount INR 94,419 INR 94,419 INR 1,14,899 INR 79,583 INR 73,023 INR 45,000
Package Surcharge Price - Valid from 30th Sep, 2016 to 31st Mar, 2017
Twins Triple Single Child with bed Child without bed Infant
10 Dec - 10 Dec INR 6,000 INR 6,000 INR 6,000 INR 3,000 INR 3,000 NA
17 Dec - 17 Dec INR 6,000 INR 6,000 INR 6,000 INR 3,000 INR 3,000 NA
24 Dec - 24 Dec INR 14,000 INR 14,000 INR 14,000 INR 7,000 INR 7,000 NA
28 Jan - 28 Jan INR 14,000 INR 14,000 INR 14,000 INR 7,000 INR 7,000 NA
Unsecured Reservation Fee INR 3000 per person.
Booking Amount and Note INR 30000 per person ( Interest free and non - refundable) adjusted against the tour cost

Important Note
    • Minimum connecting time between international and domestic flights should be 4 and half hours prior to departure.
    • Child without bed - Is an individual under 12 years of age, sharing the room with 2 Full Paying adults and without a bed / cot.
    • In a room there can be maximum of 3 adults. As a 3rd person in a Triple Room, some hotels use roll away beds or 2 queen size beds and the room size may be the same as a Double Room.
    • For Two Adults & Two Children (Both under 12 Years) rooming together, the 1st Child will have to pay "Child with Bed" price and the 2nd Child will pay "Child without Bed" price.
    • In the event that the group size is less than 20 adult passengers, you will be given an option of travelling on an FIT basis, by paying an additional FIT Supplement. The tour will be conducted on a seat-in-coach basis for a group strength of 2- 20, with the assistance of a local representative.
    • The tour will be operated, subject to a minimum of 20 full paying adult passengers travelling together.
    • The management reserves the right to claim any additional expenses incurred due to delay or changes in schedules of train, airplane, bus, ship or any other services.
    • On days when certain attractions, sights, monuments, museums, etc. are closed, the Tour Manager reserves the right to amend the Itinerary / cancel the visit
    • For convenience of our passengers, we will sometimes amend the itinerary. However the services remain unchanged
    • The right to vary, amends, alters or withdraws any particular itinerary, departure or excursion rests entirely with the company. Due to demand of a particular airline the in / out points may change. Services however, will remain unchanged.
    • Star Cruise Notes

      • Infant of age 6 months or less as on sailing date are strictly not allowed to board the cruise.
      • Cruise Gratuity Cost for cruise is not included in the package cost. compulsory gratuity under exclusions
      • The cruise will not allow uploading liquor from outside on board. Drinks can only be purchased on board only.
      • Guest under 18 years of age ("Minor") must be accompanied by a Guest 18 years or older ("Accompanying Adult"). Passage for pregnant women on board will only be before her 24th week of pregnancy at the time of sailing.
    • Indian lunches and dinners and local meals are pre set & a-la carte is not possible.
    • Once an air ticket is issued, date change penalty cost will be applicable. Check with our Sales Officer for the applicable charges.
    • Overseas Travel Insurance for the duration of the tour is included in the tour price. However, any passengers who wish to extend their stay will be required to pay additional charges.
    • A part of your tour price will be taken in USD from your LRS as per the RBI / GOI regulations.
    • The company shall not accept any liability or responsibility for any damages, loss of baggage, loss, injury, accident, death, breakdown or irregularity, which may occur in carrying out tour arrangements due to weather conditions, strikes, war, threat of war, quarantine or any other cause whatsoever and all such loss or expenses must be borne by the passengers.
    • There are no refunds for any services i.e. meals, sightseeing, etc not utilized on your tour.
    • The tour manager and driver will do their best to get you as close to the monuments as possible, because in some cities coaches are restricted.
    • Additional supplements on account of fuel hikes as and when received would be applicable with immediate effect
    • Any damage caused to hotel rooms/coach during your stay, shall be borne by the concerned passengers.
Dates
  • Mumbai
  • Delhi
December 2016 - 24
January 2017 - 14,21
February 2017 - 04
March 2017 - 18
December 2016 - 24
January 2017 - 14,21
February 2017 - 04
March 2017 - 18
Map
Far-eastMap
Sightseeing
  • Kuala Lumpur
  • Singapore
Kuala Lumpur
Panoramic tour - Kuala Lumpur City Tour with KL Tower, Enjoy the Sunway lagoon Theme Park.
Singapore
Panoramic tour - Singapore city tour, Sentosa Island with One Way Cable car and Wings of Time. Full Day Universal Studio, Visit SEA Aquarium.
Optionals
There are no optional excursions for this package
Hotels Info
City Hotel Name No of Nights
Kuala Lumpur
Pearl International Hotel Or Similar
3
Onboard The Cruise
Super Star Libra Cruise Or Similar
3
Singapore
Premier Inn Hotel Or Similar
2
Visa

Visa price included in Tour Cost. However, it is compulsory to process the visa from Cox and Kings office only.

  • Visa Form Dully filled and Signed
  • 2 Photo (3.5 x 4.5 cm with white background matt finish 70 to 80% face area visible)
  • Covering Letter on business letterhead
  • If Service then leave sanctioned letter
  • Passport is in maiden name then wedding card/marriage certificate.
  • Bank statements for last 3 Months
  • Return confirmed ticket
  • Affidavit/NOC from both the parents on Rs.100 stamp paper if child travelling alone without parents and below 18 years age. Also parent's passport copy is required for signature verification.
  • If change of appearance, then affidavit is required from pax side with new photograph pasted on affidavit.
How To Book
  • INTRODUCTION
    Our international escorted group tours are sold under the brand 'Duniya Dekho'. All our products are sold subject to these Terms and Conditions, as amended from time to time and the contract between you and us shall be governed by the same. If you book any third party products through us, their Terms and Conditions would be applicable in addition to our Terms and Conditions.

  • CONTRACT

    • Please complete and sign and send us the Booking Form and the Terms and Conditions per party after perusing the How to Book rules, Terms and Conditions, tour brochure, itinerary or Website.
    • In cases where tour participants belong to more than one family under a single form, it shall be signed by the head / authorized person of each family and the same shall be construed as acceptance with full responsibility of a contract for and on behalf of all persons booked.
    • In case the travel agent or any other person signs the Booking Form, it shall be conclusively presumed that the tour participants had given the necessary authority to such lead person / agent to sign the Booking Form and Terms and Conditions and enter into a binding contract on their behalf with the company assuming full responsibility thereof.
    • If you are booking through your Travel Agent, you should make all payments to your travel agent and the Travel Agent would pay the Company on your behalf.
    • Signing of the Booking Form and Terms and Conditions and payment receipt issued for initial payment made towards the tour cost shall be a legally binding contract between the parties.
  • PAYMENT AND SCHEDULE FOR DUNIYA DEKHO
    Please find a chart of the schedule of payment for the Duniya Dekho tours.

    Sr.No Payment Item Amount in INR per person Date of payment
    1 Unsecured Reservation Fee Rs. 3000 Immediately upon booking
    2 Interest free non-refundable Booking amount (For Europe, Scandinavia, USA, Australia & New Zealand Tours) Rs 40000 Immediately or within 10 days of booking date
    3 Interest free non-refundable Booking amount (For tours to Rest of the World) Rs 30000 Immediately or within 10 days of booking date
    4 Balance Payments (For Europe, Rest of the world) As per the selected tour Before 45 days prior to the from the departure of your tour
    5 Balance Payments (For USA, Austrlia & New Zealand) As per the selected tour Before 60 days from the departure of your tour

    GST of 4.50% is payable on the final Invoice amount.

    If you are booking your tour within 60 days of the departure(for USA, Australia and New Zealand tours) or within 45 days of the departure date (for all other destinations), then 100% of the tour payments must be made immediately, before any service can be provided. This booking will be subject to availability.

    NOTE:
    a) The Reservation fee is non-refundable and not secured like the booking amount;
    b) Booking amount for any add-on packages or extension taken with the main tour or separately will be Rs.10,000/- per person.

  • THE VISA DOCUMENTATION AMOUNT
    Please note that we need the passport (in original) of each tour participant to be submitted to us along with the visa documents. The visa documents are available at our sales outlets or you can download them from our Website which features within each itinerary.

    In the event of rejection of the UK / USA visa by the Consulate at least 60 days prior to the date of departure an amount of actual visa fees plus Rs.7500/- per person towards your visa service fees and incidental administrative charges will be deducted. However, if this falls within the cancellation period, then the cancellation policy in addition will also apply.

    NOTE: Urgent Visa for Europe only shall be charged at an additional amount of Rs.2,000/- per person. However this is no guarantee that visa will be granted or given on time.

    Please note that all the documents for processing your visa should reach us latest 90 days prior to the date of departure of the tour. If you fail to submit the documents within the said time limit or if your booking is within 90 days of the departure of the tour, you would have to pay urgent visa fees of Rs.1000/- and if you are not granted the visa for any reason, the cancellation policy will apply.
    Please note that urgent visa fees do not guarantee the issuance of visa. During certain peak times, visa may take a longer time to issue.

    Granting or rejecting visa is at the sole discretion of the respective Consulate and the Company shall not be responsible / liable for the same.

  • REFUNDS
    If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible / liable to offer any refund to you. However, at its sole discretion, the Company may give the refund based on various factors such as the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. and the decision of the Company on the quantum of refund shall be final and binding upon you.
    It would take at least 45 days to process the refund (if due).
    It is clearly understood that there shall be no refund whatsoever if the client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional etc. due to any reason whatsoever.

  • SAVE NOW TRAVEL LATER (SNTL) SCHEME
    We may assist you in the "SNTL" scheme which is governed by Special Terms. Please liaise with our executive to obtain these Special Terms, which are in addition to these Terms & Conditions.

  • TRAVEL NOW PAY LATER
    Book your Tour on our 'Travel Now Pay Later' option by paying for your holidays in convenient monthly installments. This is also subject to the lender's terms and conditions.

  • HOW TO PAY
    Our executives will do all documentation with the EMI plan right from the pick up of your application form and EMI cheques after approval. This documentation includes a declaration to be given by the traveller in the prescribed format. Your contact details will be forwarded to the bank and the bank executive will answer all the queries relating to the loan scheme and advise you on the final status of your loan. Once approved, the loan cheque would be issued in our name.
    We also have an EMI plan for senior employees of select companies and persons with good payment history on their credit card, car loan, home loan or personal loan.

  • PRE / POST TOUR / ADD ON EXTENSION PACKAGES
    Pre / post tour accommodation / add on packages or extensions etc. are available to you at special rates. You must ensure that you request your Travel Agent for the same at the time of booking your tour.

  • TIME LIMIT
    Since your visa, ticket, insurance and the foreign exchange for your tour can be arranged only after the bank approves your EMI plan, you will be required to cooperate with them in the early completion of the EMI plan documentation, so that the approval is received by us within 6 days of your enquiry or booking.

  • PAYMENT OPTIONS
    Please refer to the complete process under 'How to Book Online' and 'How to Book Offline'
    1. Online, you can pay by CREDIT CARD / DEBIT CARD and transact directly on the site www.coxandkings.com. If part payment has been made by credit card, the balance payment can be made by credit card, debit card, netbanking, cheque, demand draft or cash as per the processes listed under 'How to Book Online'.
    2. You can pay by CHEQUE / DEMAND DRAFT. The cheque / demand draft has to be deposited with any of the Cox & Kings Offices / Franchisees. Once the payment is cleared, only then will confirmation
    be made and the documentation be released. The cancellation policy will apply if the payment is not cleared within the specified time. The cheque / demand draft has to be drawn in favour of "Cox & Kings Ltd."
    3. You can pay your TRAVEL AGENT who would pay the Company on your behalf in case the booking has been made by the Travel Agent. IMPORTANT: Any payment made to your Travel Agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared.
    4. If you are making a CASH PAYMENT above Rs.50,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration.
    5. In case you want to make the FCY payment in cash, then you will have to furnish the receipt of purchase of FCY from authorised dealer.

    NOTE:

    • On payment of the booking amount and the documentation amount / full payment, you will receive an acknowledgement for the amount paid.
    • For ONLINE bookings, on the Website via credit card, you will be able to view the monies paid under the 'View Transaction' listed on the site.
    • You will have to pay all bank charges including charges relating to credit card/ debit card / net banking / cheque / demand draft at the applicable rate in addition to the tour cost.
    • The Company reserves the right to decline your booking / s for any Tour or to cancel your booking without assigning any reason.
    • Non Resident Indians (NRI) and Foreign Nationals are required to pay the entire tour cost in the applicable foreign currency for the respective tour in USD/ GBP/EURO/AUD/SGD.
    • In case of foreign exchange transactions, the prevailing rate of exchange on the date of the transaction would be applicable.
  • FOREIGN EXCHANGE
    Your foreign exchange requirements have two components namely:
    Tour Cost. 2 Personal Forex As per the present RBI Regulations, all resident Indians holding Indian passports travelling abroad on a private visit except Nepal and Bhutan are entitled to seek Foreign Exchange up to an aggregate amount not exceeding USD 250,000, in any one financial year irrespective of the number of visits undertaken during the year. This limit has been subsumed under Liberalized Remittance Scheme (LRS) with effect from May 26, 2015. If an individual has already availed any foreign exchange under the Liberalized Remittance Scheme in a financial year, then, the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so availed. Out of the overall exchange (USD 250,000) being sold to a traveller, exchange in the form of foreign currency notes or coins may be sold as below:
    1. Not exceeding USD 3000 or its equivalent to travellers proceeding to countries other than Iraq, Libya, Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States
    2. Not exceeding USD 5000 or its equivalent for travellers proceeding to Iraq or Libya.
    3. Full exchange may be released to travellers proceeding to Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States and
    4. For travellers proceeding for Haj / Umrah pilgrimage - full amount of entitlement or up to the cash limit as specified by Haj Committee of India.

    Note: The above specifications are subject to change as per the prevailing rules and regulations. At the time of booking, kindly confirm with your booking agent / office / franchisee about such quota.

  • YOUR PERSONAL FOREIGN EXCHAGE
    You can buy foreign exchange required for your personal expenses while on tour under LRS entitlement. We recommend that you purchase your personal foreign exchange requirements from our Foreign Exchange Division. It is advisable to carry your personal foreign exchange partly in foreign currencies and partly in Pre-paid Cards/Travellers' Cheques.

  • HOW TO BOOK
    Please refer to the detailed processes listed under 'How to Book Online' and 'How to Book Offline'.

  • SECURE YOUR BOOKING AMOUNT
    You can secure your non-refundable booking amount by paying a nominal fee of Rs.1500/- per person. In the unlikely event of you cancelling the tour 21 days prior to the departure, this scheme protects your booking amount of Rs.40,000/- OR Rs.30,000/- as applicable against cancellation charges. Your
    booking amount is refundable only if the cancellation occurs under the following situations and documentary proof will be required by company to refund the booking amount (Conditions Apply):

    • Death in the immediate Family. (Family members are defined as blood relatives)
    • Major Accident to self or immediate family member. (Family members are defined as blood relatives)
    • Major Sickness / Hospitalisation to the traveller where travel is not permitted under written medical advice from the doctor.
    • Acts of God like Tsunami.
    • Terrorist Activities like 9/11 and 26/11.
    • Any travel barred guidelines to the destination country by WHO like SARS.
    • Any political turbulence in the destination country where travel is barred by the government.

    PLEASE NOTE: VISA REJECTION BY CONSULATES IS NOT COVERED UNDER THIS SCHEME

  • AIRLINE DATE CHANGE BEFORE DEPARTURE
    If you wish to travel in advance or return at a later date after the tour ends and are travelling on an air ticket issued by Cox & Kings, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the individual market airfare for the changed sector. The same will be quoted by the company to you on your request. Over and above this you are also required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs.2,500/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity).

    NOTE: You will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends.

  • AIRLINE CONFIRMATION AND RE- CONFIRMATION
    Though you may receive a confirmed air ticket for a particular sector, due to over booking of seats the airline may offload passengers and accommodate them on a subsequent flight for which we will not be responsible / liable. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of Cox & Kings. Hence Cox & Kings shall not be held responsible / liable if you do not get seats together or do not get your preferred seats.

    NOTE: In case you are returning on a later date after the tour ends, the responsibility to re-confirm air tickets 72 hours prior to the departure would be solely yours.

  • CONDITIONS
    This scheme is available to citizens of India between the age of 25 and 60 years, self-employed or having salary income.

  • INTERPRETATION
    As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. We reserve our right to alter the Terms & Conditions any time without any prior notice and without assigning any reason.

  • ELIGIBILITY
    Indian nationals eligible to travel on Duniya Dekho Escorted Group Tours must have a passport that is valid for at least six months from the return date of the tour or as applicable and have been granted the necessary visa, international certificates of vaccination, insurance and medical insurance, other travel documents and clearances etc. required to travel throughout the tour. You will have to comply with applicable RBI guidelines and Government of India rules.

  • BALANCE PAYMENT
    Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 60 days prior (in case of USA, Australia and New Zealand or 45 days for other destinations prior to departure date of the tour. If the booking is accepted within 45 / 60 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets, processing your visa and other documentation and it would be considered as cancellation of your booking from your end and result in levy of the applicable Cancellation charges as per the cancellation schedule.

    The Company reserves the right to amend the prices published in this brochure and on the Website and to charge accordingly in case of currency fluctuations, increase in cost of fuel, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.

    If your booking is not accepted by the company, the amount paid by you towards this booking would be refunded by the Company without any interest.

    Exceptionally if the booking is accepted by us less than 3 days prior departure date of such tour, then you will have to pay the entire / balance tour cost only by DD / cash / pay order / RTGS on the day of booking.

  • TRAVEL DOCUMENTS
    It is entirely your responsibility to hold and carry on tour valid travel documents including your Passport on the tour with all required visa and immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the duration of the tour, medical clearances, inoculation / vaccination certificates etc. as the case may be to be able to travelas per your tour itinerary. The costs of processing the above travel documents are not included in your Tour Cost.

  • YOUR TOUR COST
    You will pay the total tour amount in Indian Rupees to Cox & Kings Limited in favour of Cox & Kings Limited along with duly completed and signed LRS form and other documents given under DOCUMENTATION section towards release of foreign exchange towards the cost of tour. Please see the DOCUMENTATION section for documents which have to be provided under the KYC norms published by the Reserve Bank of India.

  • AMENDMENT FEE
    In case of an amendment / cancellation, any new arrangements will be regarded as an entirely new booking and will be subject to availability and all requests must be made and then confirmed in writing and the Company reserves the right to make a charge of Rs.1000/-+ service tax as applicable each time a change or amendment is made to a confirmed booking at the client's request. Please note that in case the amendment request is made within the cancellation period, cancellation charges will also apply as if cancellation was effected on the day the request for amendment is made. The cancellation charges will be in addition to the amendment fee. Terms & Conditions Apply.

  • AIRLINE DATE CHANGE AFTER DEPARTURE
    It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee may range between USD 75 and USD 200 or more per person and we will not be responsible for the same. Terms and Conditions shall apply.

  • CANCELLATION OF THE TOUR / AMENDMENT BY COMPANY
    We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours or you would have the option of traveling as individual travellers or on group tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting the visa costs, insurance and any other cost incurred by us on your behalf. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expenses incurred by you.
    However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure / itinerary after it has been booked but prior to departure, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour/ holiday, which the Company may offer. In either of these above cases the Company shall not be liable to you for any damage, additional expenses, consequential loss / damage etc. suffered by you or to pay any amount as refund.

  • FINAL PAYMENT
    Where your sanctioned EMI plan also covers the full foreign currency portion of the tour price, you need not pay for it separately but hand over all the documents as per RBI rules viz:
    a. Physically signed LRS cum Form A2 by the traveller.
    b. Signed photocopy of the first 2 pages and last 2 pages of your passport.
    c. Valid Visa issued by the country of visit.
    d. Air tickets.
    e. Address Proof:
    [If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her]
    Also, you would need to provide us the following documents:
    f. Physically signed booking form by the traveller.
    g. Physically signed Terms and Conditions form by the traveller.

    Where you have either opted for or have been sanctioned the EMI plan only for part of the tour price, the balance INR or foreign currency of the tour price should be paid directly to us before departure as per the payment schedule. Please note that it is the discretion of the bank to determine the quantum of loan for which you will be eligible based on your documentation and other relevant factors and all the terms and conditions of the same shall be binding upon you.

  • CANCELLATION RULES
    Delay in your complying with bank's requirements or EMI plan documentation beyond 21 days from booking could result in cancellation of your booking and forfeiture of your booking amount.
    If your EMI plan is not approved for any reason, you can still travel by paying up the entire tour price up front thereby avoiding any cancellation charges. In case of cancellation of your tour, the provisions relating to cancellation charges would apply as per the time frame prescribed under the cancellation clause.

    NOTE: You will have a direct relation with the bank. Please note that our role is limited to co-ordination with the banks on your behalf. Granting or rejecting of the loan application shall be the sole prerogative of the concerned bank.

  • APPLICABILITY
    The above conditions would apply to clients who book on Duniya Dekho Tours, Luxury Escapades Group Tours, Amhi Travelkar, Gaurav Yatra, Instant Holidays and all Ad hoc Groups or any promotions operated by the company from time to time.

  • JURISDICTION
    This How to Book document is subject to Mumbai Jurisdiction.

  • CANCELLATION OF THE TOUR BY CLIENT
    If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours:
    1. By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR
    2. By email to contactus@coxandkings.com followed by a written communication to our Registered Office listed below OR
    3. In writing on working days within working hours at the Registered Office of the Company:
    Cox & Kings Ltd.,
    Customer Service, Duniya Dekho,
    Turner Morrison Building,
    16, Bank Street,Fort,
    Mumbai - 400 001, India
    If the Booking Form has been signed by one or more persons for themselves and for others mentioned in the form, then the communication signed by such signatory / ies would be treated as a valid communication for cancellation for all such persons mentioned in the form assuming full responsibility. Similarly if your Travel Agent cancels, it will be deemed and construed that all the clients and you are in agreement with the same. The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above.
    In case of cancellation, the following cancellation charges shall apply:

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON (EUROPE & REST OF THE WORLD
    Clear 45 working days or more prior to the tour departure date or for non-payment of the balance Tour Cost. Rs. 25,000/-
    Clear 44 to 31 working days prior to the tour departure date. Rs.50,000/-
    Clear 30 to 16 working days prior to the tour departure date. Rs.60,000/-
    Clear 15 to 07 working days prior to the tour departure date. Rs.70,000/-
    Less than 07 clear working days prior to the tour departure date 100% of Tour Cost
    FOR TOURS WITH CRUISE
    Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the tour departure date for the Cruise portion.
    100%

    There will be a Service Tax of 15.00% presently applicable over and above all mentioned charges.

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON (USA, AUSTRALIA & NEW ZEALAND)
    Clear 60 working days or more prior to the tour departure date or for non-payment of the
    balance Tour Cost.
    Rs. 25,000/-
    Clear 59 to 41 working days prior to the tour departure date. Rs.70,000/-
    Clear 40 to 20 working days prior to the tour departure date. Rs. 80,000/-
    Clear 19 to 10 working days prior to the tour departure date. Rs. 90,000/-
    Less than 10 clear working days prior to the tour departure date. 100% of Tour Cost
    FOR TOURS WITH CRUISE
    Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the tour departure date for the Cruise portion.
    100%

    Note: In case of third party products, such as cruise holiday, bus and train tickets, 5 Star hotels, services during the trade fair period, festival periods, the rules relating to payment terms, cancellation and the cancellation schedule prescribed by the concerned third party service provider would be applicable and in addition the company shall have the right to claim service and communication charges of INR 5,000/- per person.
    There will be a Service Tax of 15.00% presently applicable over and above all mentioned charges.

    It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, nonavailability of travel documents etc. The Company shall not be liable / responsible to pay any compensation, interest or damages to you.
    As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges in addition to the actual expenditure incurred towards visa, travel insurance, retention charges by overseas supplier etc. You expressly agree to and accept the foregoing clause.

  • TRANSFER FROM ONE TOUR TO ANOTHER
    A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the World) and 60 days prior (for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer Fee of Rs.7,500/-+ service tax as applicable per person will be applicable in addition to the costs for re-processing your visa, medical insurance and air tickets etc due to the transfer to another tour. In case you transfer within the cancellation period, then the cancellation policy will also apply. Terms & Conditions shall apply.

  • WHERE TO BOOK
    You can book Duniya Dekho tours online as well as offline.
    You can book ONLINE on www.coxandkings.com or through our Cox & Kings offices / Franchisee shops or through our Preferred Agents ('PA') or through your own travel agent. For the relevant addresses of branch offices and Franchisees of the Company and our network please refer to our Brochure and Price Grid or online.

  • PROMOTIONS / OFFERS / SCHEMES
    Please note that in case of special offers, promotions or schemes additional terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You will have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme you shall not be entitled to receive the benefit under such offer, promotion or scheme under any circumstances and these terms and conditions shall supersede any offer, promotion or scheme terms.

  • TRAWELLTAG COVER-MORE ASSISTANCE AND INSURANCE
    Your Travel insurance which is underwritten by United India Insurance Co. Ltd. is an add-on benefit provided by TrawellTag Cover-More along with its assistance services and ancillary products, which is included in our tour package (excluding ad hoc group tours and third party products) that entitles you to travel insurance cover during the duration of the tour. An additional charge is payable in case you wish to extend the duration of your tour. The cover is provided for all the passengers only up to 70 years of age. All passengers travelling overseas and above the age of 70 years should undergo the required medical tests post which the insurance company will issue travel insurance at an extra premium paid by the passenger.

    We shall not be liable for any consequences arising due to a pre-existing medical condition on participation in adventure sports even if you have opted for an additional adventure sports cover. It must be noted that pre-existing diseases are not covered under this insurance policy.

    Please take note that, in case of death of the tourist (s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, re-patriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relative only at his / her cost.

    Please note that you would have a direct contractual relation with the insurance company and we are not in any manner responsible for the decisions taken by the insurance company. You shall directly submit claims to your insurance company. The insurance company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the insurance company. For details on risk factors, terms and conditions, please read the policy terms and conditions carefully.

  • DOCUMENTATION FOR BOOKING TOURS / BUYING FOREIGN EXCHANGE:
    A. For booking tours / buying foreign exchange for International Travel (other than travel to Nepal and Bhutan), following documentation is required: a. Copy of PAN card, which is mandatorily required.
    a. Physically signed booking form by the traveller.
    b. Physically signed terms and conditions form by the traveller.
    c. Physically signed LRS cum Form A2 by the traveller [Only for international travel]
    d. Signed photocopy of the first 2 pages and last 2 pages of your passport.
    e. Valid Visa issued by the country of visit.
    f. Air tickets.
    g. Cheque / Demand draft has to be in the name of "Cox & Kings Ltd."

    B. PAN:
    a. For tour booking, copy of PAN card self attested is mandatorily required for any tour where in total tour cost per booking / booking ID exceeds Rs.2 Lacs.
    b. For purchase of foreign exchange, copy of PAN card is mandatorily required for purchase of foreign exchange over Rs.50,000/-.
    c. In case of minor where PAN Card is not available, the PAN Card details of parent / guardian are required.
    d. You will have to provide a declaration in Form 60 in case you do not have PAN Card.
    e. Copy of PAN Card / Form 60 is mandatorily required with self attested declaration, if payment of Rs.50,000/- or more is made in cash per booking / booking ID irrespective of the value of tour cost.

    C. ADDRESS PROOF:
    Please note the following requirements for address proof:

    Features Documents
    TRANSACTIONS WITH INDIVIDUALS (Address proof)
    • (i) Passport, (ii) PAN Card, (iii) Voter’s Identity Card, (iv) Driving License, (v) Job Card issued by NREGA(vi) Aadhar Card
    • In case of LOW risk customers, “simplified measures” can be applied which shall be deemed to be “officially valid documents”.
    • Identity card with applicant’s photograph issued by central/ state government departments, statutory/regulatory authorities, public sector undertakings, scheduled commercial banks and public financial institutions.
    • Letter issued by a gazette officer with a duly attested photograph of the person.
      Where “simplified measures” are applied for verifying for the limited purpose of proof of address, the following additional documents are deemed to be Officially Valid Documents (OVD): vii) Utility bill which is not more than two months old of any service providers (electricity, telephone, post paid mobile phone, piped gas, water bill);
      viii) Property or municipal tax receipt; ix) Bank account or Post office savings bank account statement; x) Pension or family pension payment orders, only if they contain address; xi) Letter of allotment of accommodation.

    If the proof of address you are providing is in the name of some other member of your family with whom you are living and are closely related, then you would need to provide us such proof of address as mentioned above along with a declaration from the person named in such proof of address stating that you are a relative and are staying with him / her.

    If the document of identity produced has an address which is the same as that declared by the prospective Client, the said document may be accepted as valid proof of both identity and address. If different or if a valid photo ID does not have address, then a separate address proof should be obtained.

  • ONLINE PAYMENTS
    All online payments that happen for any of the products booked via www.coxandkings.com site are secure. Cox & Kings does not store the credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours, hence we cannot be held responsible / liable for any misuse of credit card whatsoever.

  • SERVICE VOUCHERS
    For 'Duniya Dekho' all services will be as per those specified / confirmed and will be paid for as per the Invoices and Service Voucher(s).
    A Service Voucher(s) is the written confirmation of your tour and entitles you to travel on the tour and must be presented by you to the Tour Manager or Service Provider as applicable. You will receive the Service Voucher(s) (with your air-tickets and train tickets, if applicable) approximately 2 to 5 days prior to departure, provided you adhere to the time schedule of documentation and payments in full.

    A delay in adhering to the above mentioned time frame would result in delay in issuing the documents for land arrangements, air tickets and arranging the visa / s / permits (if applicable) and may result in the cancellation of the Tour with applicable cancellation charges. No services will be provided if the Service Voucher in original is not in your possession.

    Important / emergency contact numbers are printed on the Service Vouchers and / or the briefing sheet provided to you.

    It is the client's responsibility to check the Service Voucher(s) carefully and to let the concerned staff at the company's offices or Cox & Kings Franchisees or PA (Preferred Agents) or the travel agent know immediately in the event of any error. In some cases, the client would be handed his internal flight / train / hotel vouchers by the Tour Manager / representative of the Company on arrival at the holiday Destination.

  • VISA
    It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months from the date of return of your tour. For guests travelling to Malaysia, please ensure that
    the minimum validity of the passport should be at least 9 months after your date of return to India. Furthermore, you will be required to take the appropriate visa for going on the tour.

    We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visa will have to be obtained by you directly; however we may assist you in preparing and submitting the visa application based on documents provided by you. Even if your visa is rejected /or you get your visa later than the departure date, you shall be liable to pay the applicable charges. If you
    already possess a visa or wish to do the visa / s on your own, you would be entitled only for the refund of actual visa / s cost. The portion of charges attributable to our service charges will still have to be paid by you.

    It is your responsibility to promptly furnish to us all documents required for application of your visa etc. latest 90 days before the departure date. It is your responsibility to properly fill in the visa application form. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the cautious approach adopted by Embassies and Consulates, visa processing can take quite long. Please note that we may receive
    documents submitted late but we are not responsible or liable for rejection or nonreceipt of visa due to inadequate or late submissions. You are required to furnish only genuine and valid documentation.

    Granting / rejection of visa is the sole discretion of Embassy / Consulate. We only act as a facilitator for obtaining visa. You may be required to appear personally before the Embassy / Consulate for any
    interview(s) / providing biometrics. The Company shall under no circumstances be held liable / responsible for such rejection of visa and any other incidental or consequential loss, damage, cost or
    expense etc. Expressly on the aforesaid conditions, you have approached the Company for obtaining visa.

    We would not be liable / responsible in any manner whatsoever for any clerical error by the concerned Embassy / Consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number etc. We always use services of reputed courier companies for the purpose of transmission of passports to the Embassies/ Consulates and to our clients in various cities. We will not be liable / responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the Embassy or to you or in the course of transmission of documents by the Embassy / Consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents.
    If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the Embassy / Consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for the same shall apply, in addition to cancellation charges. Terms & Conditions shall apply. Please note that if the rejection of visa is intimated by the Embassy / Consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section would apply.

    Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the Consulate / Embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges will be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the Consulate / Embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges.

  • TRAVEL IN ADVANCE AND / OR RETURN ON OWN
    'Duniya Dekho' is the Package Tour brand for our group escorted tours and the Company holds airline seats as a group for its passengers on the date of published departures from India and return reservations to India after the tour. Any changes in the departure date or return date is purely subject to availability.

  • HOW TO BOOK
    The scheme is available in limited number of cities only. Just call our offices for information on your selected holiday destination, travel documentation and details of the option.
    Tick the option of installments in the Booking Form and pay a booking amount and choose the EMI plan from 12, 24 or 36 months that suits you for your balance payments. You could even pay part of the tour price up front and avail the EMI plan for the balance.

Terms & Conditions
  • DEFINITIONS
    In the terms and conditions set out in this document, the following terms shall, unless contrary to the context, have the meaning specified.

    • "You means the person / s in whose name and / or whose behalf the Booking is made. Alternatively, the reference may be made in the third person as "Tour Participant" / "They" / "Client" / "Them" / "His" / "Her".
    • "We" / "Us" / "Company" means Cox & Kings Limited.
    • "Infant" / "Child" mean respectively a person below the age of two years and a person more than the age of two and below the age of twelve years.
    • "Contractor" / "Supplier" means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, art galleries shipping company, railway, ferry, cruise, coach etc. who are to provide the services to the Client.
    • "Tour Cost" means the tour cost mentioned in the Price Grid / brochures / online and other payments such as taxes, surcharges etc. payable by the Client to the Company.
    • "Brochure" means printed brochure, Website, itinerary, leaflets, booklet, Price Grid.
    • "Website" means www.coxandkings.com.
    • "Web pages" means pages on the Website www.coxandkings.com.
    • "Cancellation Policy" means and includes all the cancellation charges levied by the Company from time to time, third party cancellation charges etc. as more particularly described hereinbelow or any other documents.
    • "Visa Cancellation Policy" means and includes all the cancellation charges levied by the Consulate which also includes visa fees and any supplementary charges like visa facilitation charges, courier fees, SMS charges, urgent fees charged by the Consulate in addition to the administrative fees charged by the Company.
    • "VISA" means a Certificate issued or a stamp marked (on the applicant's passport) by the immigration authorities of a country to indicate that the applicant's credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period. (Note: The Company does not have any role to play for issuance / rejection of Visa other than being a facilitator).
    • "Jurisdiction" means the geographical area over which a Court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums.
    • "Terms and Conditions" means these terms and conditions and includes the How to Book Rules, Booking Form, Web Pages, Brochure, Price Grid, Itinerary, Promotion Booklet and other documents as may be notified from time to time.
  • APPLICABILITY
    The above conditions would apply to Clients who book on Duniya Dekho Tours, Luxury Escapades, Group Tours, Amhi Travelkar, Gaurav Yatra, Instant Holidays and all Adhoc Groups or any promotions operated by the Company from time to time.

  • BROCHURE / WEBSITE INFORMATION - DISCLAIMERS
    We take reasonable care in preparing the brochure, price grid, web pages and other documents and in describing the services therein. However, we are not liable for any typographical / printing errors.

    Furthermore, brochures may be printed several months in advance and the content may not always be fully updated. We therefore ask you to confirm the current information by contacting us.

    Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing / properties are for reference only and may differ from the actual meals / sights. Distance between places and temperatures are approximate and can change depending on travel, road conditions and climatic changes.
    We do not take any responsibility / liability of third party products displayed on our Website and cannot give any assurance or warranty regarding contents, quality or safety of the product in any way, nor would we be liable / responsible in any manner whatsoever for any deficiency, loss, damage or injury sustained by you as a result of availing such products and services.

  • ITINERARY MAY CHANGE AT ANY TIME
    We reserve the right to alter, amend, change or modify the tour package and itineraries before or during he tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co-operation in accepting such circumstantial changes. Therefore, no grievance regarding any
    itinerary / service change which we are constrained to make, will be entertained from the tour participants during or after the tour.

    Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions, Olympics and other events etc. are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities. Due to airline's requirements the points of entry and exit in a country may change. We may operate more than one coach per departure ate and may for convenience, reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour participants in the group.
    We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable / responsible to refund any amount or pay any compensation / damages on account of any change in itinerary.
    In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we may charge extra for the same at the time of booking or in the course of the tour.
    Please note that promotional offers may have different terms and conditions which will be in addition or different to these terms and conditions and the requirements of the booking deposits, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these terms and conditions and will take precedence over these terms and conditions.

  • GENERAL NOTICE REGARDING BOOKING
    Please read carefully and understand the contents of the Tour Brochure / Itinerary, the 'Terms and Conditions', How to Book Rules, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking. To effect the booking, we may require you to sign the Booking Form and such other documents as we may deem fit including (without limitation) THE 'TERMS & CONDITIONS', 'HOW TO BOOK' RULES AND 'PRICE GRID' ('COLLECTIVELY BOOKING DOCUMENTS'). Upon executing the Booking Documents and on payment of the prescribed NON-REFUNDABLE INTEREST-FREE BOOKING AMOUNT, a binding contract shall come into existence. We advise you to ensure, before making a booking, that you have and / or you will be able to provide ALL THE REQUIRED VALID AND GENUINE DOCUMENTS AND your professional QUALIFICATIONS to enable you to apply for visa, insurance etc. Please go through our Web site and check from our staff to ascertain the required documentation.
    Please note that guests other than tourist are not to be invited on tour by any tourist and they are not allowed to use any of the services of the tour.

  • CONDITIONS OF OTHER THIRD PARTY OPERATORS
    In the event you are booking through us a tour / travel service of any third party operators like Insight Vacations, Star Cruise etc., the terms and conditions of such third party operators, including their payment schedule, cancellation, refund etc. shall be applicable to you in addition to these terms and conditions.

  • ONLINE BOOKING
    You can purchase our services from our sales outlets, agents or franchises. In the alternative, you can register and book your tour / services online through our Website. Our Website provides the facility of making online booking of tours and services. However, we cannot give any guarantee or warranty with respect to the Website booking engine which could malfunction due to well-known reasons
    including software or network errors. We have incorporated all modern protection technologies to ensure that information concerning you or your payments is kept secure and confidential.
    It is made clear that the online booking shall be effective once you confirm the terms and conditions, as follows. During the course of online booking on our Website, you will have the opportunity to go through our terms and conditions and privacy policy, which are displayed on our Website and which you will need to confirm and accept in the course of booking online. Further, you will also need to send us a hard copy of the said signed Terms and Conditions confirming that you have read, understood and accepted the Terms and Conditions and other applicable documents including Brochure and / or Itinerary and / or Price Grid and / or promotion booklet etc. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry, amongst other documentation. Please see under the 'Documentation' section for the list.
    The Company reserves the right to decline to register any person / s for any tour or to cancel their registration without assigning any reason and without any compensation whatsoever.

  • DOCUMENTATION FOR BOOKING TOURS / BUYING FOREIGN EXCHANGE:
    A. For booking tours / buying foreign exchange for International Travel (other than travel to Nepal and Bhutan),
    following documentation is required:
    a. Physically signed booking form by the traveller.
    b. Physically signed terms and conditions form by the traveller.
    c. Physically signed LRS cum Form A2 by the traveller [Only for international travel]
    d. Signed photocopy of the first 2 pages and last 2 pages of your passport.
    e. Valid Visa issued by the country of visit.
    f. Air tickets.
    g. Cheque / Demand draft has to be in the name of "Cox & Kings Ltd."

    B. PAN:
    a. For tour booking, copy of PAN card self attested is mandatorily required for any tour where in total tour cost per booking / booking ID exceeds Rs.2 Lacs.
    b. For purchase of foreign exchange, copy of PAN card is mandatorily required for purchase of foreign exchange over Rs.50,000/-.
    c. In case of minor where PAN Card is not available, the PAN Card details of parent guardian are required.
    d. You will have to provide a declaration in Form 60 in case you do not have PAN Card.
    e. Copy of PAN Card / Form 60 is mandatorily required with self attested declaration, if payment of Rs.50,000/- or more is made in cash per booking / booking ID irrespective of the value of tour cost.

    C. ADDRESS PROOF:
    Please note the following requirements for address proof:

    Features Documents
    TRANSACTIONS WITH INDIVIDUALS (Address proof) (i) Passport, (ii) PAN Card, (iii) Voter's Identity Card, (iv) Driving License, (v) Job Card issued by NREGA(vi) Aadhar Card.
    • In case of LOW risk customers, "simplified measures" can be applied which shall be deemed to be "officially valid documents".
    • Identity card with applicant's photograph issued by central/ state government departments, statutory/regulatory authorities, public sector undertakings, scheduled commercial banks and public financial institutions.
    • Letter issued by a gazette officer with a duly attested photograph of the person.
    Where "simplified measures" are applied for verifying for the limited purpose of proof of address, the following additional documents are deemed to be Officially Valid Documents (OVD): vii) Utility bill which is not more than two months old of any service providers (electricity, telephone, post paid mobile phone, piped gas, water bill); viii) Property or municipal tax receipt; ix) Bank account or Post office savings bank account statement; x) Pension or family pension payment orders, only if they contain address; xi) Letter of allotment of accommodation.

    If the proof of address you are providing is in the name of some other member of your family with whom you are living and are closely related, then you would need to provide us such proof of address as mentioned above along with a declaration from the person named in such proof of address stating that you are a relative and are staying with him / her.
    If the document of identity produced has an address which is the same as that declared by the prospective Client, the said document may be accepted as valid proof of both identity and address. If different or if a valid photo ID does not have address, then a separate address proof should be submitted.

  • ONE / SOME MEMBER(S) MAY SIGN BOOKING DOCUMENTS ON BEHALF OF A GROUP
    In case of one or more but not all tour participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such tour participants to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such tour participants have signed the booking documents.

  • YOUR TRAVEL AGENT CAN SIGN THE BOOKING DOCUMENTS ON YOUR BEHALF
    Where tour participants are booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the tour participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said travel agent to sign the Booking Documents on their behalf.

  • CONTRACT SUBJECT TO SIGNATURE AND PAYMENTS
    Please note that there is no contract between the Company and the tour participants until the Booking Documents are signed and received by the Company and the Company has also received the specified non-refundable interest free booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule, the Company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of cancellation charges as mentioned in the brochure.
    Any payment that you make to your travel agent would not constitute payment to the Company until the same is remitted to the account of the Company.

  • CANCELLATION / AMENDMENT BY COMPANY
    We reserve our right to amend or cancel the tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates / tours or you would have the option of traveling as individual travelers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travelers, we would refund the money paid by you without interest after deducting any costs incurred by us on your behalf, within a period of 45 (forty five) days from the date of amendment or cancellation. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by you.

  • CANCELLATION OF BOOKING BY YOU
    Should you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. Please state the reason for your cancellation as it may be covered by your insurance policy. Claims must however be made direct to your insurance company. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damage are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages. Under the circumstances, you agree not to proceed legally against us unless there is a manifest error from our end.
    In case of cancellation, the following cancellation charges shall apply

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON (EUROPE & REST OF THE WORLD)
    Clear 45 working days or more prior to the tour departure date or for non-payment of the balance Tour Cost. Rs. 25,000/-
    Clear 44 to 31 working days prior to the tour departure date. Rs.50,000/-
    Clear 30 to 16 working days prior to the tour departure date. Rs.60,000/-
    Clear 15 to 07 working days prior to the tour departure date. Rs.70,000/-
    Less than 07 clear working days prior to the tour departure date. 100% of Tour Cost
    FOR TOURS WITH CRUISE
    Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the tour departure date for the Cruise portion.
    100%

    There will be a Service Tax of 15.00% presently applicable over and above all mentioned charges.

    WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON (USA, AUSTRALIA & NEW ZEALAND)
    Clear 60 working days or more prior to the tour departure date or for non-payment of the balance Tour Cost. Rs. 25,000/-
    Clear 59 to 41 working days prior to the tour departure date. Rs.70,000/-
    Clear 40 to 20 working days prior to the tour departure date Rs. 80,000/-
    Clear 19 to 10 working days prior to the tour departure date. Rs. 90,000/-
    Less than 10 clear working days prior to the tour departure date. 100% of Tour Cost
    FOR TOURS WITH CRUISE
    Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the tour departure date for the Cruise portion.
    100%

    Note:
    In case of third party products, such as cruise holiday, bus and train tickets, 5 Star hotels, services during the trade fair period, festival periods, the rules relating to the payment terms, cancellation and the cancellation schedule prescribed by the concerned third party service provider would be applicable and in addition the Company shall have the right to claim service and communication charges of INR 5,000/- per person.
    There will be a Service Tax of 15.00% presently applicable over and above all mentioned charges.
    It is a clear understanding between the parties that for the purpose of this clause , cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, nonavailability of travel documents etc. The Company shall not be liable / responsible to pay any compensation, interest or damages to you.
    If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours:

    • By Fax no 91 22 22709161 followed by a written communication to our Registered Office listed below; OR
    • By email to contactus@coxandkings.com followed by a written communication to our Registered Office listed below; OR
    • In writing at the Registered Office of the Company: Cox & Kings Ltd. Customer Service, Duniya Dekho, Turner Morrison Building, 16 Bank Street, Fort, Mumbai - 400 001, India.

    If the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory / ies would be treated as a valid communication with full responsibility for cancellation for all such persons mentioned in the form. Similarly if your Agent seeks cancellation, we will act on the basis that he has been authorized or instructed by you to cancel and shall accordingly effect cancellation.
    Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
    (i) In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our Visa Guidance section for further details.
    (ii) If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation;
    (iii) If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge.
    You expressly agree to abide by the foregoing terms and conditions.

  • AMENDMENT OF BOOKING BY YOU
    If you wish to amend or change your booking, you have to communicate your request to us in WRITING AND / OR BY EMAIL. Such requests for change or amendment will be accepted SUBJECT TO AVAILABILITY.
    Please note that: (1) The amended or changed booking will be regarded as a new booking; (2) An amendment fee INR 1000/- + service tax as applicable is payable in case of every amendment or change; and (3) In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges specified in the preceding section. Terms & Conditions shall apply.

  • TRANSFER FROM ONE TOUR TO ANOTHER
    A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior (for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. A transfer Fee of Rs.7500/- + service tax as applicable per person will be applicable in addition to the costs for re-processing your visa, air tickets etc due to the transfer to another tour. In case your transfer is within the cancellation period, then the cancellation policy will apply. Terms & Conditions shall apply.

  • RATE OF EXCHANGE APPLICABLE TO REFUNDS
    Please note that refunds of foreign exchange component of the tour cost will be based on our buying rate of that date. To make it clearer, every day we i.e. Cox & Kings Limited publish on our web page (http://www.coxandkings.com/live/products/forex/index.php) and through our sales network, our buying and selling rate for foreign currency applicable for that day. When we receive Indian Rupees from you in relation to a booking, we convert them into the foreign exchange component of the tour cost at our selling rate then applicable and credit the proceeds in our bank account. When we refund the foreign exchange component to you in Indian Rupees, we do so at our buying rate applicable on the date of refund, because the bank will convert the money at the buying rate and credit the same in Indian Rupees.

  • OUR SCOPE OF SERVICES
    We are travel and holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour.
    Therefore, please carefully note that: (1) you will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline to understand what kind of baggage and how much baggage you can carry. You will need to check the hotel rules to check what the meal times are, at which you should make yourself available. The Company is not responsible / liable for the consequences if you breach such rules and regulations; (2) If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same; (3) we cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents; (4) We will not be held liable / responsible in case the hotel provided is not the same as mentioned on the Website at the time of booking. We reserve the right to change the hotel any time due to any reasons.

  • MEALS
    Please refer to the itinerary in the brochure / Website for details of the meals which would be served to you on the tour. Unlike an airline, we CANNOT process a special meal, nor can we guarantee a special diet, nor can we guarantee the seating arrangement in a particular section of the restaurant. The same is at the sole discretion of the SERVICE PROVIDER. We do not assure special meals or special timings or extra halts for infants, children, or passengers with diabetes, cholesterol, high blood pressure or any other condition. We cannot guarantee quantity of the food as may be provided by the service provider. If you have any such special requirements arising from medical conditions, custom, practices or from the needs of your children or otherwise, it would be advisable to travel on a customized tour and coach tours are not recommended.
    We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. At some places a meal allowance may be paid to you at our discretion to enable you to have a meal of your own choice.

  • HOTELS
    The Company selects hotels for your stay at locations, which give comfort and value for money. For various reasons, such as reducing the overall travelling time on the coach for the following day, the hotels may be chosen away from the city centre. Unlike other countries, most hotels in Europe do not have air conditioners or fans. Modern facilities such as attached toilets with showers / bathtubs are provided. We cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc. Hotels in Europe may / may not have room service facilities. Tea & Coffee making facility may or may not be available in the room.
    The check in time is usually 2 p.m. and check out time is usually 11 a.m. In Australia, the check in time is 12 noon and the check out time is 10 a.m. In certain hotels like Genting Resorts, though the check in time is 2 p.m., you may have to wait for some hours till the rooms are cleared. The same is subject to change from time to time. If you seek a change in rooming while on a tour, the same will be subject to availability and you will need to pay any additional charges as may be applicable.
    Please note that hotels in Europe, Far East, Korea and Japan can have exceptionally small rooms unlike what you may have experienced in other countries.

  • Single Accommodation
    In case you book on a single occupancy basis, you will have to pay a single room supplement unless another tour participant is willing to share your room. You shall also be liable to pay the single room supplement if earlier having booked on a shared room basis, you later have to take the room on single occupancy basis since your intended room partner has either dropped out of the tour for any
    reason or since you and / or your room partner are no longer willing to share a room.
    Note that the single room supplement will be charged in all cases where a booking on a shared room basis has to be changed to single room basis including the following: (i) Intended room partner was arranged by you. (ii) Intended room partner was arranged by us for you. (iii) No room partner was found available for you.

  • Double (Twin) Accommodation
    A double room has either a single queensize bed or two separate beds. If you request for a room with a queen-size bed, the same would be provided subject to availability as most of the hotel rooms around the world are twin-bedded. In case of non-availability of a room with a queensize bed, a twin bedded-room would be given.

  • Triple Accommodation
    We recommend a maximum of only three persons in one room. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway bed or cot placed in a twin room.

  • Children Accommodation
    A child travelling for whom 'without a bed' charge has been paid would not be entitled to a separate bed in the hotel. In case 'with bed' charge has been paid for the child and you decide not to avail such facility whilst on the tour, you would not be entitled to any refund. In case you decide to seek an extra bed for the child booked on 'without bed' basis on the tour, this will be provided subject to availability and you shall be bound to pay any additional amount charged by the concerned hotel directly.

  • PRE / POST TOUR / ADD ON EXTENSION PACKAGES
    Pre / post tour accommodation / add on packages or extensions etc. are available to you at special rates. You must ensure that you request us / your travel agent for the same at the time of booking your tour.

  • COACH AND SEATING
    We generally engage air-conditioned / air-cooled luxury coaches but we are not liable / responsible if the air-conditioning equipment malfunctions for any reason. On group tours, you are not allotted seat numbers as a seat rotation system is followed. You must follow the instructions of the Tour Manager in this regard.
    The average traveling time by coach is approximately 8 to 10 hours or more a day in Europe and in USA under normal road conditions. Comfort stops are provided every 2 to 3 hours, after appropriate intervals. The foregoing timings are indicative only. Though some of the coaches are equipped with emergency washrooms, such a facility can be used only in case of a dire emergency.
    The coach drivers are bound by restrictions concerning maximum driving hours per day and per week and the itineraries are planned with regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your co-passengers misses any service due to unpunctuality, we shall not be liable / responsible to refund any amount. Further, we shall not be liable / responsible to refund any amount or pay any compensation / damages for any change in itinerary or for missing any service due to the unpunctuality or actions of your co-passengers or for any delays due to any reasons.
    Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches. Please keep the coach clean to avoid discomfort to yourself and other tour participants.
    Please take care not to leave behind any property in the coach while disembarking. The original Passport, cash, hand bag etc. should always be with you alone .The Company would not be responsible or liable in case of theft, loss of such property under any circumstances.

  • BAGGAGE ON COACH
    Please note that porterage is not included in the tour price. It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches have limited space for luggage and hence we permit only one suitcase and one handbag per person in the coach. The suitcase should be of a size of 158 cms. (width + length + height).

  • AIRLINES
    We shall in no circumstances whatsoever be liable / responsible to you or any person travelling with you, for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding or down-gradation due to overbooking or any other reason, failure on the part of the airline to accommodate you despite having confirmed tickets, quality or quantity of meals offered by the airlines, flight delays or rescheduling, flight cancellation, changes of flight schedule or routing, change of airline mentioned at the time of booking etc. In these circumstances, we will not be liable / responsible for the injury, loss or inconvenience suffered by you but you will be free to pursue your remedies against the concerned airline.

  • BAGGAGE ON AIRLINE
    Airlines have restrictions on the kind of baggage, number and weight of baggage that you can carry and you will need to carefully read and understand the rules and regulations of the airline, in this regard. Typically, weight restrictions on baggage for Economy Class is 20 Kg, for Business Class 30 kg and for First Class is 40 kg and 1 hand bag (cabin luggage) not exceeding 7 kg per person except for flights to USA and Canada, where the passengers are permitted to carry 2 pieces of checked-in baggage and 1 hand bag. In the case of low cost carriers that are used by the Company during the tour, the permitted baggage allowance may be lower than what is mentioned above.
    Baggage is not included for internal flights in USA. One needs to pay for every piece of baggage checked in. The charges vary from USD 25 to USD 35 per bag. Please check with your sales staff for correct details.
    Please note that every airline has a different set of rules and regulations regarding the weight restrictions and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked.
    We are not liable / responsible, in any manner, if you are unable to carry any baggage or if you have to pay any extracharges due to restrictions imposed by the airline. You shall be liable / responsible to pay all such charges directly to the airline. Also, we are not liable / responsible for any loss or damage to baggage while it is in the custody of the airline.

  • AIRLINE DATE CHANGE BEFORE DEPARTURE
    If you wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market individual airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs.2500/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity).
    Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends. We shall not be liable / responsible to refund any amount to you in this regard. Terms & Conditions shall apply.
    The Company does not assure or guarantee the hub and confirmed tickets as per your desire as it solely depends upon the airline. In the event of non-availability of tickets as per your requirement, you should not hold the Company responsible / liable and claim any loss, damages or compensation.

  • AIRLINE DATE CHANGE AFTER DEPARTURE
    It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India.
    If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee may range between USD 75 and USD 200 or more per person and we will not be responsible for the same.

  • AIRLINE CONFIRMATION AND RE-CONFIRMATION
    Though you may receive a confirmed air ticket for a particular sector, airlines often overbook seats, due to which the airline may offload even confirmed passengers and may accommodate them on a subsequent flight. We will not be responsible / liable for any such offloading nor for any consequence of such offloading including delay, inconvenience or loss of tour services. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of Cox & Kings.
    Hence Cox & Kings shall not be held liable / responsible if you do not get seats together or do not get your preferred seats. Please note that in case you are returning at a later date after the tour ends, the responsibility / liability to reconfirm air tickets 72 hours prior to the departure would be solely yours.

  • YOU ARE RESPONSIBLE FOR YOUR DOCUMENTS AND POSSESSIONS
    You will have to take the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during your stay in hotel or during your travel in coaches, while on excursions or otherwise.
    If you forget to carry or if you lose essential travel documents such as passport, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be liable / responsible.
    In view of what is stated above, please carefully note that:
    1. We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise;
    2. We shall not be responsible / liable for any cancellation, curtailment or extension of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you;
    3. Some coverage in respect of baggage loss or damage may be provided by insurance (see below the Insurance section).

    It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airline responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws.
    If your baggage is lost or misplaced at any time during the course of your tour, it is your liability / responsibility to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc. Please understand that as the Tour Manager is responsible for the whole group of tour participants, he may not be in a position to escort you to lodge a complaint with the authorities, as it could compromise the convenience and time of the group.
    Furthermore, tour managers / assistants / escorts are assisting the tourists throughout the tour and are not responsible for tourists' baggage or any kind of personal belongings. On the entire tour the tourists have to be responsible and carry the baggage on their own. Instructions as well as information of the tour are to be followed in the group tours and the tour manager / Company is not liable / responsible for any instructions overruled by the tourists and / or its consequences.

  • TRAVEL DOCUMENTS AND CLEARANCES
    It shall be solely your responsibility to hold valid travel documents and statutory clearances, to enable you to travel on the tour such as passports, visa, confirmed air-tickets, insurance and medical insurance certificates and other statutory certificates including immigration clearance etc. If you cancel the tour due to non-availability of the passport etc, you will be liable / responsible to pay cancellation charges.

  • VISA GUIDANCE SERVICES
    It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months after you return to India. For guests travelling to Malaysia, please ensure that the minimum validity of the passport should be at least 9 months after your date of return to India. Furthermore, you will be required to take the appropriate visa for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visa will have to be obtained by you directly; however we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you will be liable to pay the applicable charges. If you already possess a visa or wish to do the visa / s on your own, you would be entitled only for the refund of actual visa / s cost and the portion of charges attributable to our service charges will still have to be paid by you.
    It is your responsibility to promptly furnish to us all documents required for application of your visa etc. latest by 90 days prior to the departure date. If the booking is made within 90 days of the departure, you have to furnish the documents immediately. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by Embassies and Consulates, visa processing can take quite long.
    Please note that we may receive documents submitted late but we are not responsible for rejection or non-receipt of visa due to inadequate or late submissions. You are required to furnish only genuine documentation.
    Granting / rejection of visa is the sole discretion of Embassy/ Consulate. We only act as a facilitator for obtaining visa. You may be required at your cost to appear personally before Embassy / Consulate for any interview(s) / providing biometrics or for interview and biometrics both. The Company shall under no circumstance be held liable or responsible for rejection of visa and any other incidental or consequential loss, damage, cost or expense. You undertake not to proceed legally against the Company for such rejection of visa, unless there is a manifest error committed by the Company.
    We would not be responsible / liable in any manner whatsoever for any clerical error made by the concerned Embassy / Consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number.
    We always use services of reputed courier companies for the purpose of transmission of passports to the Embassies / Consulates and to our Clients in various cities. We will not be liable / responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the Embassy / Consulate or to you or in the course of transmission of documents by the Embassy / Consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents.
    If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error on the part of the Embassy / Consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee shall apply, in addition to cancellation charges.
    Please note that if the rejection of visa is intimated by the Embassy / Consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section shall apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the Consulate / Embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges shall be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the Consulate / Embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply.
    It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges. You expressly agree not to dispute the foregoing.
    Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who are medically infirm or who have special needs or requirements whether due to age, medical conditions or otherwise.
    It shall be your duty to inform us in writing in case you have any medical condition that may affect your ability to fully enjoy our tour arrangements or where the interests of other tour participants may be adversely affected by such condition. Under such conditions we may decline to accept you or continue you on that tour.
    We reserve the right (without obligation) to ask you to undergo medical tests and to provide written certification of your medical fitness before departure or at any time during the tour and if you fail to undergo such tests or fail to provide such certificates, we may decline to accept you or to continue you on the tour. Our actions in this regard may be guided not only by concerns for your health but also the convenience and health of the other tour participants.
    However, it is not our obligation to check your medical condition and if you suffer any injury or aggravation on the tour or if you are unable to enjoy / complete the whole or any part of the tour due to your medical conditions, we shall not be responsible / liable to compensate you nor to refund any amount to you nor to pay your medical expenses.
    If any adventure sports are included in the tour package, you shall avail of the same at your own risk having regard to your medical condition. We shall not be liable for any death, injury or other loss due to your participation in such adventure sports and any release form that you may be required to sign for such person / service provider / club / association / organization / hobbyist / institution will be binding.
    In this regard, please note that service providers such as airlines may decline to accept you on medical grounds. Please carefully read and understand the rules and regulations of the service providers, because we shall not be responsible / liable for the consequences that you may suffer.
    To some extent, your losses on account of trip cancellation attributable to hospitalization as also your expenses of hospitalization due to accident may be covered by insurance.

  • TRAWELLTAG COVER-MORE ASSISTANCE AND INSURANCE
    Your Travel insurance which is underwritten by United India Insurance Co. Ltd. is an addon benefit provided by TrawellTag Cover- More along with its assistance services and ancillary products, which is included in our tour package (excluding ad hoc group tours and third party products) that entitles you to travel insurance cover during the duration of the tour. An additional charge is payable in case you wish to extend the duration of your tour. The cover is provided for all the passengers only up to 70 years of age. All passengers travelling overseas and above the age of 70 years should undergo the required medical tests post which the insurance company will issue travel insurance at an extra premium paid by the passenger. We shall not be liable for any consequences arising due to a preexisting medical condition on participation in adventure sports even if you have opted for an additional adventure sports cover. It must be noted that pre-existing diseases are not covered under this insurance policy. Please take note that , in case of death of the tourist (s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, re - patriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relative only at his / her cost.
    Please note that you would have a direct contractual relation with the insurance company and we are not in any manner responsible for the decisions taken by the insurance company. You shall directly submit claims to your insurance company. The insurance company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the insurance company. For details on risk factors, terms and conditions, please read the policy terms and conditions carefully.

  • LIABILITIES
    Please go through the terms and conditions carefully to understand your rights, responsibilities, risks and the extent of our liabilities.
    As earlier stated, being tour organizers, we will not be liable / responsible to you for any loss, injury or damage in respect of life, limb or property, sickness, delay, discomfort, anxiety, service denial, service deficiency, additional expenses etc incurred by you or for any direct, indirect, consequential loss and / or damage of any kind suffered by you howsoever caused arising out of any act, omission, default of any contractor / supplier or of any servant or agent employed by the contractor / supplier or of any third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment or any other service etc. comprising the tour package.
    In view of this, please note that we shall have no liability in the following circumstances (amongst others):

    • Failure on the part of airline to accommodate passengers (despite having confirmed tickets) or cancellation, change of route, delay of flights etc.
    • Overbooking of seats / rooms by the airline / hotel.
    • Loss of / delay of baggage by airline / coach / cruise / train / hotel.
    • Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and / or damage or any kind of theft howsoever caused;
    • Rudeness or unprofessional behavior of co-passenger/ staff of airline / hotel etc., quality / quantity of meals, facilities given etc.
    • Any kind of service denial or deficiency by any contractor / supplier.

    Further, please note that in any case, our liability arising from this contract shall not exceed the total amount paid for the tour holiday. Further, under no circumstances shall we have any liability in respect of any indirect, special or consequential losses / damages / compensation whatsoever.
    As earlier stated, any loss or damage to your baggage will be borne entirely by you and we shall not be liable / responsible for the same in any manner.
    We shall not be responsible and / or liable for any damages caused to you due to reasons beyond the control of the Company (Force Majeure / Vis Majeure). Any overstay expenses due to delay or changes in bus / flights / ships / trains / hotels or cancellation of special bogie or other services due to sickness, weather conditions, war, threat of war, strikes, rebellions, disturbances, unrest, curfew etc. or any other cause whatsoever, shall be borne entirely by you and we shall not be liable for the same.
    We are not liable / responsible for any acts, omissions or defaults of other tour participants which may result in injury, damage to your life / limb or property or interfere with enjoying any services to be provided on the tour.
    The immunities provided under this contract to the Company shall be available to the Company's managers, including tour managers, employees, servants and agents but not to the contractors / suppliers selected by the Company.
    Please note that we will be entitled to retain custody of your documents or properties entrusted to us till we receive payment of all amounts that are due to us in relation to your booking / travel.

  • YOU WILL NEED TO COMPLY WITH TOUR CONDITIONS
    You will have to strictly follow the tour program and comply with the terms and conditions of the various contractors / service providers such as hotels, airlines etc.
    You are responsible to register with the representative of the Company at the appointed date, place and time for departure and you would be treated as a no-show if you fail to do so and the consequences shall be yours entirely. You are required to be punctual and adhere to the time-lines of the tour and of the contractors / service providers. If you are not punctual, you could miss your flight, your coach, your meals etc.

    You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to us or other tour participants, service providers or any other persons. If you misbehave or disturb the decorum of the tour, we may have to terminate your tour. In such an event, no refund or compensation will be paid to you and you will have to bear and pay the expenses for your return travel at your risks and consequences. You shall not carry any item or object, the possession of which is forbidden by any laws, rules or regulations. Nor shall you violate any other laws, rules or regulations of the country in which you are travelling. Should any tour participant misbehave or violate any laws, rules or regulations, we shall have the right to discontinue his / her participation and exclude him / her from the tour at his / her risk, cost and consequences. Should we suffer any damage or liability on account of a tour participant's misbehavior and / or for losses caused to property of third party service providers, we shall be free to separately charge and recover our losses and expenses from him / her.

  • NO REFUND FOR UNUTILIZED SERVICES
    It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of non-utilization or under-utilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice or caused by your fault or compelled by circumstances such as ill-health, weather, external factors etc.
    As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others):
    There would be no refund if you fail to join the group at the commencement of the tour or join the group later or leave the group before culmination of the tour for any reasons whatsoever.
    There will be no refund if you fail to or are unable to utilize any of the services on the tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever such as late reporting, ill-health etc.

  • EMPLOYEES / AGENTS / TOUR MANAGERS NOT AUTHORIZED TO CHANGE TERMS
    No person including any of our employees, tour managers, agents or franchisees has the authority to alter, amend, or waive any stipulation, representation, term or condition set forth in this document. Assurance if any, given by any of our employees, tour managers, agents, franchisees or any other person, whether given verbally / in writing / by email / by sms or otherwise, which is contrary to the terms and conditions shall not bind us, in any manner.

  • PLEASE CAREFULLY CHECK WHAT THE TOUR COST INCLUDES AND EXCLUDES
    Please refer to the relevant section of the Price Grid for the tour cost. It is your responsibility to go through the contents of Price Grid carefully and understand the inclusions and exclusions of the tour cost. All services to be provided to you will be as per those specified / confirmed and paid for as per the Invoices. If you avail any service such as porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages, soft drinks, paid toilets etc. or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be cleared by you.

  • TIPPING
    Tipping is customary (unless otherwise stated in the brochure) in all parts of the world for services rendered (e.g. porters, coach drivers, tour leaders, guides etc). Unless otherwise communicated, the tip amount is 2 Euro per person per day in Europe for the coach driver, 2 Euro per person per city per guide in Europe and 2 Euro per suitcase per day for a porter in Europe. Everywhere else it is 2 to 4 USD instead of 2 Euros. Please check the Price Grid to ascertain whether such tips are included within the tour costs or are required to be paid by you separately.

  • CURRENCY AND TRAVELLERS CHEQUES
    We recommend that you take your Foreign Exchange partly in cash and partly in travellers cheque. You can also opt to take a foreign currency debit card which is another safe mode of carrying exchange. Travellers Cheque can be encashed overseas for foreign exchange, for a nominal fee.
    It is recommended that the client should avail the foreign exchange component of the tour cost from the Company under their LRS entitlement.

  • MINIMUM PARTICIPATION
    Tours specified in the Brochure are operated subject to a minimum participation of paying adult participants. If the participation is less than the minimum prescribed (as below) we reserve the right to amend, amalgamate, alter, vary, or cancel a tour without incurring any liability to pay any compensation. If we decide to operate the tour with participation below the minimum stipulated or if you are required to travel as individual travelers (not as a group) we reserve the right to collect an additional pro-rata amount. In such cases you may not be provided certain services, which would have been provided in the group tour including the service of a tour manager and you may need to travel on an amended itinerary and services, such as transportation on a 'seat in coach' basis, where the coach departures are at fixed times and routes etc.

    Europe / U.S.A 35 Min. Full Paying Adults
    Far East 16 Min. Full Paying Paying
    Australia / New Zealand 16 Min. Full Paying Paying
    Egypt / Scandinavia / Mauritius 15 Min. Full Paying Paying
    S.Africa / Turkey / China / Sri Lanka 10 Min. Full Paying Paying
    Kenya / Jordan 4 Min. Full Paying Paying Adults
  • PRIVACY OF INFORMATION
    We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or where under any laws, rules or regulations, such disclosure becomes necessary.
    You agree to let us photograph and / or videograph the tour and specifically you agree to let us photograph and / or videograph you in the course of the tour. You agree to let us publish such photographs / videographs through all media including print media, Websites, letters, emails etc. You also agree to let us track usage statistics. You agree and accept that all such photographs and / or videographs and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs and / or videographs taken by you during the tour, we would be free to publish such photographs and / or videographs through all media including print media, Websites, letters, emails etc.
    We recommend that you register online so that we can send you updates and information on travel destinations.

  • COMMUNICATION
    Communications transmitted to your mailing address / email address on record shall be deemed to have been communicated to you even if returned undeliverable for any reason. All communication from you to the Company has to be in writing, not orally.
    Where you book directly with us, we will address communications to you at your mailing address and / or e-mail address given in the Booking Form. Where you have booked through a Travel Agent, we will address communications to your Travel Agent, who made the booking on your behalf and the agent would be responsible for transmitting such communication to you. All monies paid to the Travel Agent shall not constitute payment to us unless deposited by your agent with the Company. We shall not be liable / responsible for any miscommunication, non communication or delayed communication.

  • ADDITIONAL CONDITIONS APPLY IN CASE OF PROMOTIONS / OFFERS / SCHEMES
    Please note that in case of special offers, promotions or schemes, additional terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You might have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme you shall not be entitled to receive the benefit under such offer, promotion or scheme under any circumstances and these terms and conditions shall supersede any offer, promotion or scheme terms.
    We shall have the absolute right to withdraw any scheme or discount at any time after such scheme or discount is published.

  • BALANCE PAYMENT
    Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior to the tour departure to Europe & Rest of the World and 60 days prior to the tour departure to USA, Australia & New Zealand. If the booking is accepted within 45 / 60 days of the tour departure date basis the destination, the entire tour cost has to be paid up front. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets which is necessary to facilitate your visa processing.
    We may treat such delay as a cancellation of booking by you, which will be subject to the applicable cancellation charges as per the cancellation schedule.
    We reserve the right to amend the prices published in this brochure and on the Website and to adjust our charges based on various factors including but not limited to currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.
    Exceptionally if the booking is accepted by us less than 3 days prior departure date of such tour, then you will have to pay the entire tour / balance cost only by DD / cash / pay order / RTGS on the day of booking.

  • TRAVEL NOW PAY LATER SCHEMES
    We may assist you in obtaining bank finance to enable you to pay in easy installments. However, please note that the loan relationship is entirely between you and the bank and you will submit the finance application to the bank entirely at your own risk. If you fail to provide the required documentation to the bank so that loan cannot be availed of in time or if the bank in its sole discretion rejects your loan application, you shall be liable to pay the entire price to us upfront, failing which your booking shall stand cancelled and cancellation charges shall apply.

  • SAVE NOW TRAVEL LATER (SNTL) SCHEME
    We may assist you in the "SNTL" scheme which is governed by Special Terms. Please liaise with our executive to obtain these Special Terms, which are in addition to these Terms & Conditions.

  • ON TOUR ASSISTANCE
    Please promptly inform your tour manager of any grievances that you may have and immediately follow this up by writing to us. This will enable us to promptly rectify all genuine grievances in real time.
    If you fail to do this, you will be deemed to have acknowledged and accepted the services of the Company in full satisfaction and you shall be deemed to have no grievance or complaint in that regard.
    You should communicate the grievance to the contractor on the emergency telephone number and adopt any of the following procedures provided that such communication should be made on a working day within working hours:
    1. By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below with a copy marked to the independent contractor, OR
    2. By email to contactus@coxandkings.com, followed by a written communication to our Registered Office listed below with a copy marked to the independent contractor, OR
    3. In writing with a copy marked to the independent contractor, at the Registered Office of the Company: Cox & Kings Ltd. Customer Service, Duniya Dekho, Turner Morrison Building, 16 Bank Street, Fort, Mumbai - 400 001, India.
    Any complaint made by you must be notified to the Company in writing within 28 days of the end of the tour. No claim notified to the Company outside this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.

  • LAW AND JURISDICTION
    In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the applicable rules. The Mediator shall be appointed by the Company.
    If the dispute is not settled by mediation within 30 [thirty] days of the appointment of the mediator, or such further period as the parties shall agree in writing, then the dispute may be settled in accordance with the Arbitration and Conciliation Act, 1996 by a sole arbitrator to be appointed by the Company. The Arbitration proceedings will be in Mumbai. The arbitrator's decision shall be final and binding on both parties. In case of any dispute concerning the award, the courts in Mumbai alone shall have exclusive jurisdiction.
    This contract will be governed by Indian law. You agree that in the event of a dispute or difference between the parties the exclusive jurisdiction shall vest in the competent court / forum / tribunal in Mumbai only.

  • INTERPRETATION
    As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. The Company reserves its right to change the Terms & Conditions any time without any prior notice and without assigning any reasons thereof.

  • YOUR SUGGESTIONS:
    If you have any tips, which you might want to share with us, do write to us at our Registered Office as listed above or email us at contactus@coxandkings.com or fax to us at 91 22 2270 9161.

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